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Channel Islands Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Displaying all 1,935 reviews

Gareth Liddiard

Feefo Verified

Manchester

2 years ago

What Gareth Liddiard said about Channel Islands Direct:

Excellent service and value for money

Staff were efficient and friendly, both office based and on the ground. Great value for money, excellent hotel and airport transfers. As a party of 6, we all fully enjoyed our time in Jersey and the...

Trusted Customer

Feefo Verified

2 years ago

Guernsey short break

Have used CID before and their service is very good with numerous emails to keep you appraised of your booking. It is much easier to communicate via email than phone which can be expensive via a...

Trusted Customer

Feefo Verified

2 years ago

Would definitely use again

Everything from start to finish was so easy. Always had contact with them and they answered all questions in a timely manner

Robert Wakelam

Feefo Verified

2 years ago

What Robert Wakelam said about Channel Islands Direct:

Average.

We liked having an all-in holiday arranged, incl. ferry and hotel. We asked for further info on the hotel at one stage: we were told to speak to the hotel, which was not very helpful.

Claire

Channel Islands Direct

2 years ago

Thank you for your feedback regarding your holiday. We apologise that when you asked for further information regarding the hotel we did not get this for you. We will ensure that should we receive such requests in the future they are handled correctly and the information is provided. Thank you for bringing this to our attention.

Christopher Thomas

Feefo Verified

2 years ago

What Christopher Thomas said about Channel Islands Direct:

Gurnesey holiday

Easy to book, helpful staff and helpful reminders. All went well hotel was great

Trusted Customer

Feefo Verified

2 years ago

Very helpful arranged everything pleased with the price of the holiday also they sent everything to me by email also my tickets would choose to use them again would definitely recommend them which I...

Linda Mueller

Feefo Verified

2 years ago

What Linda Mueller said about Channel Islands Direct:

Good holiday but transport pickups were lousy.

We were very happy with the holiday service, bar the transport. Twice we were kept waiting and getting forgotten at Jersey ferry port late at night was absolutely no fun.

Trusted Customer

Feefo Verified

2 years ago

Overall a well organised holiday with good customer service. There was a mix up with our return date but this was dealt with promptly.

Richard Thomas

Feefo Verified

2 years ago

What Richard Thomas said about Channel Islands Direct:

Well organised trip.

Arrangements worked very well and we had a pleasant experience..

Alan Birchall

Feefo Verified

MORECAMBE

2 years ago

What Alan Birchall said about Channel Islands Direct:

nothing too much trouble

Fast efficient service and knowledgeable advice - nothing too much trouble

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