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Channel Islands Direct Reviews

Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

519

104

23

6

5

657

ratings over the past year

Displaying all 1,362 reviews
MC
Margery Cherry
Glasgow
1 day ago
Date of purchase: 10/06/2025
What Margery Cherry said about Channel Islands Direct:
Great Travel Company
Have used Channel Islands Direct for several years and have been delighted with their service. It sometimes takes quite a time to get through on the phone which I feel is necessary but it’s always...

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CC
Carol Couzins
Norwich
1 day ago
Date of purchase: 10/06/2025
What Carol Couzins said about Channel Islands Direct:
Our Jersey Experience!
Our second visit to the Norfolk lodge? Would run out of writing space to say all that is good about the Norfolk Lodge Hotel! So would just say EXCELLENT in all area’s! Not to forget all the Staff,...

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GO
Gillian Osgood
Leatherhead KT22 7HX
1 day ago
Date of purchase: 09/06/2025
What Gillian Osgood said about Channel Islands Direct:
Hotel staff wonderful and view of the bay was outstanding.
The service from the Agent David Meers was well above the average. I phoned him A couple of times and he was always so willing to provide me with the information I requested. I felt the part of the...

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JE
June Everett
Essex
1 day ago
Date of purchase: 09/06/2025
What June Everett said about Channel Islands Direct:
Hotel excellent
It was ok. It was all the add ons I found frustrating. When you book a week holiday you expect baggage and transfers to be included in the price and in future I will book it individually.
LM
Lorna Marshall
Watford
2 days ago
Date of purchase: 08/06/2025
What Lorna Marshall said about Channel Islands Direct:
Home away from home.
This latest trip to Guernsey was our 6th visit to the island and we have always stayed at this particular hotel, we have always booked through "Channel Islands direct". We keep coming back as the...

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Trusted Customer
3 days ago
Date of purchase: 03/06/2025
I was perfectly happy with the service received. If I remember correctly there was an issue with the price quoted compared to that in the original email that I received but that was quickly resolved...

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AR
Aileen Roberts
Nottingham
3 days ago
Date of purchase: 07/06/2025
What Aileen Roberts said about Channel Islands Direct:
Jersey Holiday 2024
Efficient, keeping in touch with all the information needed for the holiday. Easily contactable with friendly, helpful staff. Already recommended to various friends.
MD
Michael Dobson
Sanderstead, South Croydon
3 days ago
Date of purchase: 07/06/2025
What Michael Dobson said about Channel Islands Direct:
Guernsey. A delightful first time visit.
Communication with company either by telephone or e-mail excellent. All specific requests to the excellent Duke of Richmond Hotel received and dealt with efficiently by their most pleasant management...

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Trusted Customer
3 days ago
Date of purchase: 07/06/2025
Excellent booking service
Easy to book and good communication
Trusted Customer
4 days ago
Date of purchase: 06/06/2025
All went to plan.
Everything went to plan. The flight, transfers to/ from airport. The Duke Of Richmond Hotel The communication from Channel Islands Direct was excellent.
About Channel Islands Direct
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
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1020 Cambourne Business Park, Cambourne, Cambridge, Cambridgeshire, CB23 6DW, United Kingdom
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About Channel Islands Direct
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.