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Channel Islands Direct Reviews

Rated
Excellent
Service
4.7
/5

5

4

3

2

1

387

88

22

7

4

508

ratings over the past year

Displaying all 656 reviews
RT
Ray Tate
11 hours ago
What Ray Tate said about Channel Islands Direct:
Friendly, helpful people.
1 product purchased
KW
Kenneth Warren
14 hours ago
What Kenneth Warren said about Channel Islands Direct:
professional friendly and helpful thanks
1 product purchased
Trusted Customer
17 hours ago
The transfers you arranged to/from Moores Hotel were shoddy. The airport pick up was non existent, but your other driver took us to Hotel. The pre arranged pick up from Hotel to Sark ferry was 45 mi
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Claire
Channel Islands Direct
15 hours ago
Thank you for the feedback regarding your transfers. At the time we did contact the transfer company about the arrival transfer from the airport and they explained that regrettably there had been some confusion relating to a coach group who were at the airport the same time as you, but when the transfer company realised their error another driver was sent to collect you. We did send you an email explaining what happened and apologised for the disruption this caused. Regarding the transfer from the hotel to the port unfortunately the driver was delayed due to being held up at a previous hotel. We contacted the transfer company who called their driver he explained the situation and said he was minutes away from your hotel. We did call your mobile and left message explaining what happened and then called the hotel who said you were just getting on the coach. We regret that you encountered these issues, and having used us three time previously you will understand how important it is to us that all our suppliers provide a high level of service to our clients and we apologise that this was not the case on this occasion, but this has been addressed with the transfer company. We do hope you will reconsider using us again so we can have the opportunity to restore your faith in our products and services,.
1 product purchased
JS
John Sleaford
Lincoln
20 hours ago
What John Sleaford said about Channel Islands Direct:
Professional and helpful
1 product purchased
Trusted Customer
21 hours ago
Everything in the travel plan worked out as planned. La Villette was ideal for us, the position, facilities and food. We were just sorry that we couldn't take advantage of the pool which looked great
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1 product purchased
Trusted Customer
1 day ago
Effcient booking system and competitive rates.
1 product purchased
MB
Marilyn Buckley
Oxfordshire
1 day ago
What Marilyn Buckley said about Channel Islands Direct:
As always really helpful. A bit of a job getting a cancellation of the ferry till a later date in writing, obviously it was busy but it was also very worrying for us incase times changed again. Even
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1 product purchased
PA
Patricia Allen
1 day ago
What Patricia Allen said about Channel Islands Direct:
Service was good and the price very good.
1 product purchased
BD
Barry Deller
2 days ago
What Barry Deller said about Channel Islands Direct:
A good service by CID to put together our preferred package.
1 product purchased
Trusted Customer
2 days ago
Highly recommended, very polite and communicative throughout, would definitely use again.
1 product purchased
About Channel Islands Direct
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
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1020 Cambourne Business Park, Cambourne, Cambridge, Cambridgeshire, CB23 6DW, United Kingdom
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About Channel Islands Direct
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.