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Channel Islands Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,186 reviews

Trusted Customer

Feefo Verified

2 years ago

Excellent, professional company. We have never experienced any issues.

We have used this company for our holidays for probably the last 10 years. We have never experienced any negative issues with any of our bookings. The staff are helpful and very professional even...

Donald Pilbeam

Feefo Verified

2 years ago

What Donald Pilbeam said about Channel Islands Direct:

All as hoped and will use again.

Everything that we had booked and ran very smootly. Hotel was excellent and we could not fault anything. Will use again

Trusted Customer

Feefo Verified

2 years ago

Professional, efficient overall great service

Very efficient and personal and professional. Whilst in Jersey, transfers were effortless. We didn't need the rep's support fortunately! But was nice to know they were available.

Graham Fitch

Feefo Verified

2 years ago

What Graham Fitch said about Channel Islands Direct:

Easy booking experience.

Have booked through Channel Island Direct several times and found the cost and choice of holidays very good. Full explanation for each choice of hotel clear and concise. We have been very...

Alan Haigh

Feefo Verified

Barnsley

2 years ago

What Alan Haigh said about Channel Islands Direct:

Goid relaxing holiday

Booking system ok by phone Communication not great Hotel car hire and flights just as requested!

Peter Acton

Feefo Verified

2 years ago

What Peter Acton said about Channel Islands Direct:

Channel Island made a mistake but the customer suffered and paid for it.

My low rating is to do with the booking process. I had to change my date of going to Jersey due to my wife having a potential life saving operation. I payed £150 to do this which is fine but the...

Claire

Channel Islands Direct

2 years ago

Thank you Mr Acton for taking the time to speak to me this morning. I apologise again for the low level of service you received from us on this occasion, it is certainly not the usual high standards of care we offer our clients and this has been addressed internally. I have processed the refund as discussed and I hope you will consider Channel Islands Direct when making future travel plans so that we may have the opportunity to restore your faith in our services.

John Jones

Feefo Verified

2 years ago

What John Jones said about Channel Islands Direct:

As promised

Trusted Customer

Feefo Verified

2 years ago

Having used this company previously, I would fully recommend to anyone.

Extremely helpful when booking the holiday and going the extra mile when we had to rebook due to flight control failure on original departure date.

David Lewis

Feefo Verified

2 years ago

What David Lewis said about Channel Islands Direct:

Everything was very well organised from the flights to the transport to & from the hotel.The hotel Runnymede court was also very nice,good food & very friendly staffing

Trusted Customer

Feefo Verified

2 years ago