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Channel Islands Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Displaying all 1,939 reviews

Sarah Chapman

Feefo Verified

2 years ago

What Sarah Chapman said about Channel Islands Direct:

Very good service

Second time we have booked with Channel Islands Direct. Very helpful and found us our ideal hotel. Helped us with our questions and found the booking process very straight forward.

Lesley Hall

Feefo Verified

2 years ago

What Lesley Hall said about Channel Islands Direct:

Efficient and helpful

Used many times because they give a competitive service

Trusted Customer

Feefo Verified

2 years ago

Don’t tell the customer that someone would be at the airport to meet them and leave them at the airport for twenty five minutes wondering what was happening. Get the hotel booking right! Tell the...

Joanne G

Channel Islands Direct

2 years ago

Thank you for sharing your feedback. We apologise for any inconvenience you experienced during your arrival transfer. In order to assist our clients in case of any issues, we do provide a contact telephone number for the transfer company on your itinerary. Regarding the hotel booking, we apologise for any confusion or lack of clarity that may have occurred. We understand the importance of providing our clients with accurate information regarding the locations of our hotels. Your valuable feedback has been duly noted, and we will take it in to consideration as we continuously strive to improve our services.

Trusted Customer

Feefo Verified

2 years ago

Fantastic weekend break

Efficient service keeping me, the customer informed of the progress of the booking. Helpful reminders came through at regular intervals to ensure that I hadn't forgotten the essential things like...

Belinda Fricker

Feefo Verified

2 years ago

What Belinda Fricker said about Channel Islands Direct:

Phone calls answered quickly, very helpful, we had flight cancelled, contacted them and they rebooked us on later flight, very efficient , would definitely use again and would recommend them.

Trusted Customer

Feefo Verified

2 years ago

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Fantastic all the way

Perfect holliday all the way Will be going again

Maureen Bliss

Feefo Verified

2 years ago

What Maureen Bliss said about Channel Islands Direct:

Good hotel, road is very noisy and busy in front.

Excellent communication, good price BUT…people were given upgrades because they had requested one, wasn’t aware this was possible. Also, we literally had a room WITH NO VIEW, it had an opaque...

Wendy Scott

Feefo Verified

2 years ago

What Wendy Scott said about Channel Islands Direct:

Great from start to finish

This was a relatively “last minute” decision. I found Channel Islands Direct offering packages for dates that fitted with my plans at a price I was happy to pay. I was taking a 90-year old parent...

Trusted Customer

Feefo Verified

2 years ago

We booked the 7 night Guernsey Discovery for 2 couples. Everything was well organised, including flights, transfers and excursions. Very helpful in arranging for each couple to pay separately. We...