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Channel Islands Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,188 reviews

Gilly Langham

Feefo Verified

2 years ago

What Gilly Langham said about Channel Islands Direct:

Excellent. Couldn’t do enough for us. Delicious food; help with our bike hire; arranging taxis.

David Laraman

Feefo Verified

2 years ago

What David Laraman said about Channel Islands Direct:

First Class Service

We had an excellent break. The hotel is warm and welcoming, and the staff really make it a truly exceptional experience. They are courteous and friendly, seeming to enjoy giving you a first-class...

Trusted Customer

Feefo Verified

2 years ago

Service was professional and efficient. This ensured our holiday experience was smooth and enjoyable in every way.

Trusted Customer

Feefo Verified

2 years ago

Good service

Service was very good, but didn't seem to get the advertised prices. But still enjoyed our short break.( anniversary). Pick-up in Guernsey was very good, in and out.

Susan Barber

Feefo Verified

Essex

2 years ago

What Susan Barber said about Channel Islands Direct:

Fantastic service

Absolutely brilliant. Was kept informed by a lady called Linden the lady went far and beyond to help us and for that we drove around trying to find the office and we did and left flowers &...

Hilary Shenton

Feefo Verified

Devizes

2 years ago

What Hilary Shenton said about Channel Islands Direct:

A very comfortable modern hotel with great facilities and even better staff

Very efficient knowledgeable and friendly

Michael Wood

Feefo Verified

2 years ago

What Michael Wood said about Channel Islands Direct:

Good to deal with

Responsive and available. They did arrange passenger assistance for me, which Easyjet failed to provide as requested despite confirmation.

Trusted Customer

Feefo Verified

2 years ago

Great trip start to finish.

Excellent travel agent great service efficient comprehensive too care of every detail.

Trusted Customer

Feefo Verified

2 years ago

Being disabled, they sorted out all my needs.flights Hotel. As for the Hotel I would NOT recommend it. In my disabled bathroom the safety rail around the toilet were lose from the wall. Christmas...

Claire

Channel Islands Direct

2 years ago

Thank you for your feedback following your recent stay at The Grand in Jersey. We are sorry that certain aspects of your stay did not meet with your expectations and from your comments you did address them with the Deputy Manager whilst at the hotel. We were concerned to receive your comments as it is very unusual to receive negative feedback about The Grand. That said we will continue to monitor the feedback we receive to ensure that this was a unfortunate isolated incident and Thank you for taking the time to bring this to our attention.

Trusted Customer

Feefo Verified

2 years ago