Very efficient and courteous and good value for money
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Hugh
Feefo Verified
West Sussex
2 years ago
What Hugh said about Channel Islands Direct:
Excellent staff
Easy to use website and the staff replied to all my requests/queries promptly and efficiently.
The overall package was terrific value.
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Roger Cass
Feefo Verified
2 years ago
What Roger Cass said about Channel Islands Direct:
I was disappointed that when I called for help, very little was forthcoming and agent rep did not seem bothered about our disappointment. Even though the agents rep called the hotel they did not...
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Claire
Channel Islands Direct
2 years ago
We are sorry that you were disappointed with the way in which your complaint was handled. I can see from our records you contacted our office and my colleague did call the hotel and spoke to the reception staff explaining that the bed in the queen room was not suitable. They told us that should you wish to upgrade to a king room you would have to pay a supplement. My colleague passed this information onto you and you said you would go to reception and pay the supplement directly to the hotel. Thank you for contacting us with your feedback.
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Trusted Customer
Feefo Verified
2 years ago
Quite good. Transfer to airport arrangements poor .
Booking process was good. All details were correct. Very poor transport transfer arrangements back to airport. We were told to be ready to be picked up 2 and a half hours before our flight time...
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Trusted Customer
Feefo Verified
2 years ago
Well organized mini bteak
Well organized short break
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Trusted Customer
Feefo Verified
2 years ago
Great service as we have come to expect from Channel Islands Direct.
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Trusted Customer
Feefo Verified
2 years ago
Arranged everything from air tickets to taxis - very helpful
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Michael
Feefo Verified
Berkshire
2 years ago
What Michael said about Channel Islands Direct:
Holiday with family
Brilliant stay to visit Daughters friends weather was not the best but that's what you get this time of year hotel was fantastic
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Trusted Customer
Feefo Verified
2 years ago
A fabulous hotel
Booking was very easy. The choice of hotels was excellent.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.