How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Channel Islands Direct Reviews

https://www.channelislandsdirect.co.uk

EXCEPTIONAL

Service

4.8

571

101

701

ratings over the past year

Displaying all 2,188 reviews

Robert Ellam

Feefo Verified

London

2 years ago

What Robert Ellam said about Channel Islands Direct:

Excellent service

Excellent service - staff went out of their way to help. The food was exceptional with very varied breakfast menu.

Trusted Customer

Feefo Verified

2 years ago

Great company

It was really easy to book with CID the information that they provide about jersey is very informative

Robert Sailies

Feefo Verified

Staffordshire

2 years ago

What Robert Sailies said about Channel Islands Direct:

We would highly recommend them and use again. We found them to be reliable.

We would recommend them as they provided a reliable and efficient and friendly service. It was nice to receive a welcome card with contact details when first arriving at the hotel. We would...

Trusted Customer

Feefo Verified

2 years ago

Answered all our questions kept us informed of changes to ferry crossing times etc.

Michael Pucknell

Feefo Verified

Cardiff

2 years ago

What Michael Pucknell said about Channel Islands Direct:

Lovely 5 day break, well worth the visit

Very professional and very friendly

Trusted Customer

Feefo Verified

2 years ago

Great service in lovely surroundings

The hotel was lovely. The service was very good, helpful, cheerful and well trained staff made the stay very special.

Paul Smith

Feefo Verified

2 years ago

What Paul Smith said about Channel Islands Direct:

Wonderful Short Break

A very nice short break in Guernsey, booked with the very helpful Channel Islands Direct

Trusted Customer

Feefo Verified

2 years ago

Superb communication from start to finish

From the initial booking to arriving home, communication was excellent. Clear, easy to understand booking confirmation. Easy payment transactions. Superb hotel with levels of service beyond...

Trusted Customer

Feefo Verified

2 years ago

A truly fantastic holiday with Channel Islands Direct

From ordering the holiday to the final pick up the experience was seamless. The info kept coming up to departure and the pick up from the airport was great and relaxing, the taxi driver was very...

John Mascarenhas

Feefo Verified

2 years ago

What John Mascarenhas said about Channel Islands Direct:

Excellent service

Very clear website with easy to understand pricing. Followed by a call to their customer service who confirmed and made the booking. Very knowledgeable and helpful representative. Easiest booking...

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo