How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

/5

Product

4.6

/5

5

4

3

2

1

2,462

302

76

30

84

2,954

ratings over the past year

Displaying all 72,144 reviews

Trusted Customer

Feefo Verified

1 year ago

Fantastic and compassionate service

Petplan took away a lot of the worry when my pet fell ill. I was able to claim directly through my veterinary practice and the claim was sorted within a week despite the large amount of treatment my...