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Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

Product

4.6

2,469

303

2,963

ratings over the past year

Displaying all 72,144 reviews

Trusted Customer

Feefo Verified

1 year ago

Excellent

Date of purchase: 20/05/2025

Mrs L Holding

Feefo Verified

Silsden, West Yorkshire

1 year ago

Date of purchase: 23/05/2025

Trusted Customer

Feefo Verified

1 year ago

Really good service

Really good service - I’ve had to make my first few claims and it’s been so easy with no fuss. The policies have been really easy to set up and where I have rabbits rather than cats or dogs which...

Date of purchase: 14/05/2025

Trusted Customer

Feefo Verified

1 year ago

All was easy to set up

Was introduced to Petplan by the dogs trust so we continued with the cover because the first month was free.

Date of purchase: 21/05/2025

Trusted Customer

Feefo Verified

1 year ago

Addition to policy

Fantastic team that supported me to add my 4th pet onto my petplan plan. Really responsive and friendly service, can't recommend enough.

Date of purchase: 20/05/2025

Trusted Customer

Feefo Verified

1 year ago

Stop calling and sending emails

I’m going to advise that you stop phoning customers to chase a sales and that you stop sending reminder emails every few days.. you almost lost this . It really is too much!

Chloe

Petplan

1 year ago

Hi, We are sorry to hear that you had trouble with the communication we sent regarding your quote. We appreciate you sharing this feedback and have logged it to be reviewed so that we can look to improve our services. Please get in touch if you would like to amend your contact preferences. Thanks, Chloe - The Customer Service Team.

Date of purchase: 20/05/2025

Trusted Customer

Feefo Verified

1 year ago

Very good

They answered my questions explained different prices and plans everything went well the person I spoke to was very polite

Date of purchase: 23/05/2025

Trusted Customer

Feefo Verified

1 year ago

My Plan

Excellent service, staff very polite , and welcoming. Very helpful with information I needed . The plan helps with monthly visits/ check ups and puts my mind at rest knowing it’s all paid for...

Date of purchase: 19/05/2025

Trusted Customer

Feefo Verified

1 year ago