no service actually received - just a claim that went missing and sent again courtesy of my vets. No correspondence about the claim at all - not even an acknowledgement that it had been received....
Really easy to add a pet, well laid out screens and all information can be added at the time or updated later.
I had to cancel a policy due to the pet crossing the rainbow bridge. This was so easy...
Very helpful people to speak to on the phone, paid out my bills when I took my cat geezer who was ill with a bad belly and very sadly had to be put to sleep...R.I.P. Geezer....love you boy ❤️💚❤️
Efficient ..professional.. and warm…
Made me feel valued … The whole process of adding a second pet was easy… The agent I spoke to was knowledgeable and to the point… I appreciated his attitude and...
Easy to use and although slightly more costly than others, everyone we come into contact with, have been more than happy, especially with the direct payment for Vet costs. I found their site and...
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