As per usual setting up our Puppy's insurance was very easy. The call handler was very helpful and efficient. She explained in detail the various benefits of the different levels of Insurance cover...
I received excellent customer service support when I telephoned to change a pet detail and arrange multipet discount. The operator I think her name was Tracy, took my details, explained what she...
The service I received was very good. Helpful service, friendly and polite. I am a returning customer. I was registering my 3 pets for insurance. I was welcomed back and all details taken correctly,...
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Date of purchase: 19/05/2026
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Mrs Caroline Griffiths
Feefo Verified
8 hours ago
What Mrs Caroline Griffiths said about Petplan:
I telephone to arrange cover for my 2 recently adopted cats and there was an issue with the rescue centre not having passed on their details, I was kept informed and petplan contacted the rescue...
Used Petplan for our old dog who was a very poorly dog and they paid out promptly every time so we have gone straight to petplan for insurance for our new puppy
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