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Online Carpets Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 49,143 reviews

Trusted Customer

Feefo Verified

2 months ago

I will use OnlineCarpets again without hesitation.

Excellent service. Website accurate, clear and easy to follow. Delivery fast and effective.

Mark

Feefo Verified

GBR

2 months ago

What Mark said about Online Carpets:

Stairs and landing carpet

Excellent service very easy to order and free samples help greatly. Delivery was as quoted with Excellent tracking available. Would definitely recommend I'll be ordering again in the near future.

Denise

Feefo Verified

GBR

2 months ago

What Denise said about Online Carpets:

One very happy customer

Excellent service from ordering the carpets to the delivery. Always receive brilliant customer service from this company.

Graham Ross

Feefo Verified

GBR

2 months ago

What Graham Ross said about Online Carpets:

Good quality and excellent customer service.

Carpet itself was as expected, however the delivery let it down as they folded it in half to fit it in the delivery van. This has left creases throughout the middle of the carpet. Even after laying...

Customer Services

Online Carpets

2 months ago

Good morning, Thank you for taking the time to leave your review. We are sorry to hear that your experience has not fully met expectations and that you have been left feeling disappointed. All of our flooring is cut, rolled, and wrapped in our warehouse, complete with an inner cardboard tube to help prevent damage during storage and transport. Having checked our records, we cannot see any written correspondence advising us of any issues following your delivery. We are keen to learn more about your experience so that we can begin a full investigation and work towards a satisfactory resolution. A member of our Customer Care Team will be in contact with you shortly. Kind regards, Jenny Online Carpets

Trusted Customer

Feefo Verified

2 months ago

Quick delivery good service

Trusted Customer

Feefo Verified

2 months ago

👍🏾 👍🏾 👍🏾

Trusted Customer

Feefo Verified

2 months ago

Brilliant will definitely use this company again

Excellent service and arrived really quick

Nicholas Pritchard

Feefo Verified

2 months ago

What Nicholas Pritchard said about Online Carpets:

Easy to order,good communication,no problems all good.

Trusted Customer

Feefo Verified

2 months ago

Overall really pleased!

Prices were good and delivery was free over a sensibly low threshold. As mentioned in my product review though, it's weekdays only and somebody has to be home to take it in. Less than ideal with the...