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Online Carpets Reviews

http://www.onlinecarpets.co.uk/

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

2,268

190

48

15

62

2,583

ratings over the past year

Displaying all 49,558 reviews

Trusted Customer

Feefo Verified

1 month ago

Fantastic service, quick delivery, delivery man very helpful.

0

Trusted Customer

Feefo Verified

1 month ago

Kept me updated with delivery. Easy process to purchase

0

Trusted Customer

Feefo Verified

1 month ago

great customer service

excellent

0

AG

A Gibson

Feefo Verified

GBR

1 month ago

What A Gibson said about Online Carpets:

On Line Carpets👍

Service, product and delivery spot on.

0

MA

Mark

Feefo Verified

GBR

1 month ago

What Mark said about Online Carpets:

Good product range at great prices and quickly delivered.

Excellent

0

DP

David Probets

Feefo Verified

GBR

1 month ago

What David Probets said about Online Carpets:

Great products all round

Good website, easy to navigate round. great prices and would highly recommend. Delivery was nice and quick

0

Trusted Customer

Feefo Verified

1 month ago

Quick and efficient service!

0

Trusted Customer

Feefo Verified

1 month ago

Good quality laminate

I used their online chat twice to check about delivery and ask questions about underlay. Both times they were very helpful.

0

Trusted Customer

Feefo Verified

1 month ago

Excellent product

Service was great

0

Trusted Customer

Feefo Verified

1 month ago

Slow delivery zero customer service

Slow delivery unhelpful customer service ....extremly rude

Customer Services

Online Carpets

1 month ago

Good morning, Thank you for taking the time to leave your feedback. We’re sorry to hear that your delivery experience did not meet your expectations. For most UK postcodes, our standard delivery timeframe is 2–5 working days, with an additional working day allowed for orders placed after 12pm. This information is clearly outlined in the Delivery Information section of our website for customers to review before placing an order. As a family-operated business, we take great pride in maintaining high standards across every aspect of our service, from our products to our customer service. We take all feedback seriously and use it to identify areas where we can improve. A member of our Customer Care Team will be in touch shortly to learn more about your experience and work with you towards a more satisfactory outcome. Kind regards, Jenny Online Carpets

0