Zac was amazing.
Thank you soo much. Youa re truely amazing a sincere as well/
CX
OneChoice
16 days ago
Hi Thomas,
Thank you for your kind words! We’re delighted to hear that Zac made such a positive impression and provided sincere support. We’ll be sure to pass your feedback on to him, it will mean a lot.
Kind regards,
Scott
Good service felt a tad rushed, as my review said I felt pressured into getting a policy where I was only shopping around for quotes for life insurance and perhaps a joint policy for my partner and I
CX
OneChoice
16 days ago
Hi Jackie,
Thank you for sharing your review with us, we appreciate the feedback you have shared. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes.
We would like the opportunity to get in touch to assist with any oustanding queries that may exist. Can you please let me know if you would like to be contacted and I can have this organised on your behalf.
Kind regards,
Scott
Product reviews
CX
OneChoice
16 days ago
Hi Jackie,
Thank you for sharing your review with us, we appreciate the feedback you have shared. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes.
We would like the opportunity to get in touch to assist with any oustanding queries that may exist. Can you please let me know if you would like to be contacted and I can have this organised on your behalf.
Kind regards,
Scott
Hi Debbie,
We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Product reviews
Date of purchase: 08/05/2026
0
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GL
George Leefe
Feefo Verified
20 days ago
What George Leefe said about OneChoice:
Great service really patient
CX
OneChoice
20 days ago
Hi George,
Thank you for your kind feedback! We’re so pleased to hear you found our service patient and helpful.
Kind regards,
Alisa
Product reviews
Date of purchase: 04/05/2026
0
Share
Trusted Customer
Feefo Verified
20 days ago
Good service
CX
OneChoice
20 days ago
Hi there,
We are happy to hear of the service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
The conversation was incredibly valuable, rewarding, and straightforward, providing simple solutions to the outcomes.
CX
OneChoice
21 days ago
Hi Riikau,
It is an absolute pleasure to hear of the great service you received when speaking with our team member and that we have been able to assist you in finding cover that is suitable to your needs.
Thank you for taking the time out of your day to share your kind words with us, we really appreciate it.
Kind regards,
Alisa
Hi Tapora,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
Product reviews
Date of purchase: 05/05/2026
0
Share
Trusted Customer
Feefo Verified
23 days ago
Excellent
CX
OneChoice
23 days ago
Hi there,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Great customer service. Quick and easy process to get life insurance
CX
OneChoice
23 days ago
Hi there,
Thank you for your great feedback! We’re pleased to hear you found the process quick and easy, and that our team delivered great customer service. If you ever need any further assistance, we’re here to help.
Kind regards,
Scott
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.