Great customer service. Quick and easy process to get life insurance
CX
OneChoice
24 days ago
Hi there,
Thank you for your great feedback! We’re pleased to hear you found the process quick and easy, and that our team delivered great customer service. If you ever need any further assistance, we’re here to help.
Kind regards,
Scott
I went on the website and requested a quote for funeral insurance. I received a call 2mins after submitting my request. Very prompt. Customer services representative was easy to deal with. I didn’t...
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CX
OneChoice
24 days ago
Hi there,
Thank you for your detailed feedback! We’re glad to hear you received a prompt response and found our team easy to deal with. It’s especially great to know you felt comfortable and not pressured during the process.
We appreciate you taking the time to share this!
Kind regards,
Scott
Product reviews
Date of purchase: 29/04/2026
0
Share
Trusted Customer
Feefo Verified
26 days ago
Good
CX
OneChoice
24 days ago
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
Hi there,
Thank you for your lovely feedback. We’re delighted to hear that the experience was clear and made your morning brighter—that’s exactly the kind of service we aim to provide. We’ll be sure to pass your kind words on to the team!
Kind regards,
Scott
Product reviews
Date of purchase: 28/04/2026
0
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ZW
Zion Wilson
Feefo Verified
27 days ago
What Zion Wilson said about OneChoice:
understandable easily explained from Zac
CX
OneChoice
27 days ago
Hi Zion,
It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
Product reviews
Date of purchase: 30/04/2026
0
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Trusted Customer
Feefo Verified
29 days ago
Good service
CX
OneChoice
29 days ago
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
The operator I spoke to was very helpful,‘informative and wasn’t pushy.
CX
OneChoice
29 days ago
Hi there,
Thank you for your feedback. We're glad to hear the operator was helpful, informative, and gave you the space to make your decision without any pressure. We appreciate you taking the time to share your experience.
Kind regards,
Scott
Awesome customer service ,we had things in common, an James explained things to me so I could understand it ,I lovebthst I could choose from 3 plans ,an that I can op out if I dont want this ...
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CX
OneChoice
1 month ago
Hi there,
Thank you for your great feedback! We're so pleased to hear you had an awesome experience and that James made everything clear and easy to understand. It’s great to know you appreciated having flexible options and the ability to choose a plan that suits you.
We truly appreciate your kind words—thank you for choosing us!
Kind regards,
Scott
Product reviews
Date of purchase: 28/04/2026
0
Share
Trusted Customer
Feefo Verified
1 month ago
Top notch
CX
OneChoice
1 month ago
Hi there,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it. Kind regards,
Scott
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.