Understanding was awesome. Received a call but I was at work doing my thing which she understood and called me back when I was free. Very kind and compassionate.
The operator was really good explaining the whole process and ensuring that i fully understood the documentation.
Product reviews
Date of purchase: 26/10/2021
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Katrina Taupo
Feefo Verified
4 years ago
What Katrina Taupo said about OneChoice:
Excellent service - clear well spoken, helpful, thorough and very professional and relatable.
Product reviews
CX
OneChoice
4 years ago
Hi Katrina,
Thank you for sharing your feedback, I am sorry to hear of your dissatisfaction. Our team would appreciate the opportunity to discuss your policy further. Can you please confirm if you would like to be contacted and I can arrange for a Senior team member to be in touch to assist with your query.
Kind regards,
Scott
Great customer service, explained everything in detail...attentive techniques...great listening skills.. and I am happy with the outcome and I would refer this company to otherz
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.