How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Feefo home

Trusted Customer

Feefo Verified

3 hours ago

Helpful staff, clear explanations.

CX

OneChoice

2 hours ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Product reviews

Date of purchase: 22/07/2026

0

Trusted Customer

Feefo Verified

5 hours ago

Very understanding staff

CX

OneChoice

5 hours ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Product reviews

Date of purchase: 20/07/2026

0

Trusted Customer

Feefo Verified

6 hours ago

Good service very understanding person

CX

OneChoice

6 hours ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Product reviews

Date of purchase: 20/07/2026

0

Trusted Customer

Feefo Verified

20 hours ago

Efficient

CX

OneChoice

8 hours ago

Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future. Kind regards, Scott

Product reviews

Date of purchase: 09/07/2026

0

Trusted Customer

Feefo Verified

2 days ago

Very good and makes me feel comfortable

CX

OneChoice

2 days ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Product reviews

Date of purchase: 21/07/2026

0

Trusted Customer

Feefo Verified

2 days ago

Funeral Insurance

Quick approval and granting of my request for Funeral Insurance. I canceled my existing Life Insurance policy and was promised an email confirming the cancellation. However, that email never arrived.

CX

OneChoice

2 days ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback provided. If the cancellation was sent via letter, it would take up to 7-10 business days, however, if the cancellation notification was sent via email it would take 24- 48 business hours upon cancellation. If it has taken longer than the provided timeframes, please let me know as we can have this resent out. Kind regards, Scott

Product reviews

CX

OneChoice

2 days ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback provided. If the cancellation was sent via letter, it would take up to 7-10 business days, however, if the cancellation notification was sent via email it would take 24- 48 business hours upon cancellation. If it has taken longer than the provided timeframes, please let me know as we can have this resent out. Kind regards, Scott

Date of purchase: 20/07/2026

0

Trusted Customer

Feefo Verified

2 days ago

Customer feedback.

Very good customer service.

CX

OneChoice

2 days ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Product reviews

Date of purchase: 15/07/2026

0

Trusted Customer

Feefo Verified

4 days ago

This awsome fast barrowing money and honest

CX

OneChoice

3 days ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Product reviews

Date of purchase: 16/07/2026

0

Trusted Customer

Feefo Verified

7 days ago

Awesome

Tony was awesome. Thank you for making me comfortable in my purchase.

CX

OneChoice

7 days ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Product reviews

Date of purchase: 15/07/2026

0

JM

James Madison Manalastas

Feefo Verified

8 days ago

What James Madison Manalastas said about OneChoice:

One the best customer service so far

CX

OneChoice

8 days ago

Hi James, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Product reviews

Date of purchase: 15/07/2026

0

OneChoice Reviews

OneChoice Life InsuranceMore reviews of this product (455)View product websiteGood cover, helpful staff.

OneChoice Funeral InsuranceMore reviews of this product (637)View product website

OneChoice Funeral InsuranceMore reviews of this product (637)View product website

OneChoice Funeral InsuranceMore reviews of this product (637)View product websiteIt was quick and easy and they called back a few days later just to confirm that I was ok with my decision

OneChoice Life InsuranceMore reviews of this product (246)View product websiteThey are having a good customer service

OneChoice Funeral InsuranceMore reviews of this product (637)View product websiteThe sales pitch was very comprehensive and direct to the point.

OneChoice Life InsuranceMore reviews of this product (455)View product websiteExcellent customer service 👍. I no longer require their services though.

OneChoice Life InsuranceMore reviews of this product (455)View product websiteBecause easy transaction and helpful

OneChoice Life InsuranceMore reviews of this product (455)View product websiteI spoke to Tony and he was lovely. He made sure I understood everything about the insurance and made sure I was comfortable before moving to the next step. Thank you Tony.

OneChoice Life InsuranceMore reviews of this product (455)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?