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Novo Insurance Reviews

Rated
Exceptional

Protecting things that matter through service, innovation and flexibility

Service
4.7
/5

5

4

3

2

1

12

2

1

0

0

15

ratings over the past year

Displaying all 166 reviews
Trusted Customer
1 year ago
Date of purchase: 13/05/2024
Excellent, personal service from a named adviser. Nothing was too much trouble and phone calls and emails were always promptly dealt with.
PL
Phillip Lindsay
Nottingham
1 year ago
Date of purchase: 13/05/2024
What Phillip Lindsay said about Novo Insurance:
Highly Recommend
No issues from start to finish and kept informed every step of the way, Courtesy car dropped off on time at a location that suited, very helpful and friendly staff.
TB
Terry Beck
Adlington
1 year ago
Date of purchase: 03/05/2024
What Terry Beck said about Novo Insurance:
Great service
Excellent correspondence and service. Used Novo for Vehicle insurance and home insurance. Never a problem.
NH
Nicholas Hayward
Stoke-Sub-Hamdon
1 year ago
Date of purchase: 04/04/2024
What Nicholas Hayward said about Novo Insurance:
Insurance Without Tears
Great service from Novo in a difficult market.
Trusted Customer
1 year ago
Date of purchase: 18/03/2024
Professional and very responsive to my questions
NW
N Ward
Berkshire
1 year ago
Date of purchase: 24/01/2024
What N Ward said about Novo Insurance:
I have very little faith in the insurance industry so the confidence I have in the service and advice provided by Novo advisors is invaluable to me.
Trusted Customer
1 year ago
Date of purchase: 27/02/2024
very good service really friendly and helpful best insurance i’ve been with
GA
Gareth
1 year ago
Date of purchase: 01/04/2024
What Gareth said about Novo Insurance:
Personal service with great products
Novo provide a very personal service, in an industry that more and more relies on computers and algorithms to deliver customer service Novo stands out as a company that knows their business and their...

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RG
Robin Gleave
Leyland
1 year ago
Date of purchase: 11/02/2024
What Robin Gleave said about Novo Insurance:
Excellent Personal Service
Excellent personal service for the right product for my needs
VC
Virginia Cardle
1 year ago
Date of purchase: 28/02/2024
What Virginia Cardle said about Novo Insurance:
Polite, efficient
About Novo Insurance
We are the very first provider of services to the ever growing EV community. From inception, we understand the needs and more importantly the wants of owners whilst realising the potential cost impact to insurers and very quickly established a reputation as being “the EV guys” with in the insurance industry. Our policy coverage is also second to none. We offer a level of cover that you will not find anywhere else, this includes things such as agreed value cover, guaranteed EV replacement whilst yours is off the road, flexible EU cover and that’s just to name a few! Using our experience, industry knowledge and expertise, we deliver a client-focused, ‘cradle to grave’ bespoke claims services to private individuals, insurance companies & agents, brokers and to the incident management market place. Our unique ‘Concierge’ approach allows us, on behalf of our clients and partners, to control (where required) all elements of the claim process, from FNOL to settlement and all points in between. We manage communications and interactions with all relevant (and often numerous) parties, giving our clients confidence that costs are controlled in a secure environment.
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12 Princes Parade, Princes Dock, Liverpool, Merseyside, L3 1DL, United Kingdom
Why trust Feefo reviews?

About Novo Insurance
We are the very first provider of services to the ever growing EV community. From inception, we understand the needs and more importantly the wants of owners whilst realising the potential cost impact to insurers and very quickly established a reputation as being “the EV guys” with in the insurance industry. Our policy coverage is also second to none. We offer a level of cover that you will not find anywhere else, this includes things such as agreed value cover, guaranteed EV replacement whilst yours is off the road, flexible EU cover and that’s just to name a few! Using our experience, industry knowledge and expertise, we deliver a client-focused, ‘cradle to grave’ bespoke claims services to private individuals, insurance companies & agents, brokers and to the incident management market place. Our unique ‘Concierge’ approach allows us, on behalf of our clients and partners, to control (where required) all elements of the claim process, from FNOL to settlement and all points in between. We manage communications and interactions with all relevant (and often numerous) parties, giving our clients confidence that costs are controlled in a secure environment.