Merchant Logo

Novo Insurance Reviews

Rated
Exceptional

Protecting things that matter through service, innovation and flexibility

Service
4.8
/5

5

4

3

2

1

16

2

1

0

0

19

ratings over the past year

Displaying all 166 reviews
PS
Paramjit Sehdeva
1 year ago
Date of purchase: 01/07/2024
What Paramjit Sehdeva said about Novo Insurance:
Better than others
Very helpful and exactly on time excellent service for what has been a difficult journey with others.
Merchant Logo
James Andrews
Novo Insurance
11 months ago
Hello, Thank you for taking the time to leave us a 5 star review, we really do appreciate it. Thanks, James
Trusted Customer
1 year ago
Date of purchase: 25/06/2024
Amazing such quick service and got me insurance quicker than any main ones I had rung . Highly recommend I wish I had known about them earlier
DS
David Smith
Stowmarket
1 year ago
Date of purchase: 31/05/2024
What David Smith said about Novo Insurance:
Great company, excellent package of benefits and no problems.
Attentive, prompt and whilst not the cheapest deal, I had the package was much better than the other offering. Having struggled to get EV insurance this time around, I was very pleased with the...

Read all
JP
John Pointon
Liverpool
1 year ago
Date of purchase: 25/03/2024
What John Pointon said about Novo Insurance:
Motorhome insurance
A+
Trusted Customer
1 year ago
Date of purchase: 28/03/2024
Trusted Customer
1 year ago
Date of purchase: 07/06/2024
Excellent service
Novo guys are great! Sales team is responsive and gets job done in one go without having to go back and forth. They are very knowledgeable guys also. The aftercare service is excellent also when...

Read all
Trusted Customer
1 year ago
Date of purchase: 10/06/2024
Clear and helpful support
Good and consistent communication. Helpful and friendly staff. Patient whilst waiting for information to come in.
HF
Hannah Flory
Liverpool
1 year ago
Date of purchase: 28/05/2024
Trusted Customer
1 year ago
Date of purchase: 16/05/2024
Car rental with Novo
Absolutely outstanding experience from start to finish. The request for a temporary car was very last minute and they turned it around so quickly. The service was amazing and when I came to book in...

Read all
FG
Fergus Gamon
Manchester
1 year ago
Date of purchase: 13/05/2024
What Fergus Gamon said about Novo Insurance:
I would highly recommend Ruby & the team at Novo!
Novo have provided me with a spectacular service from start to finish! Carl has been really helpful, but Ruby has been especially great and helping me with the best service that I’ve every received!
About Novo Insurance
We are the very first provider of services to the ever growing EV community. From inception, we understand the needs and more importantly the wants of owners whilst realising the potential cost impact to insurers and very quickly established a reputation as being “the EV guys” with in the insurance industry. Our policy coverage is also second to none. We offer a level of cover that you will not find anywhere else, this includes things such as agreed value cover, guaranteed EV replacement whilst yours is off the road, flexible EU cover and that’s just to name a few! Using our experience, industry knowledge and expertise, we deliver a client-focused, ‘cradle to grave’ bespoke claims services to private individuals, insurance companies & agents, brokers and to the incident management market place. Our unique ‘Concierge’ approach allows us, on behalf of our clients and partners, to control (where required) all elements of the claim process, from FNOL to settlement and all points in between. We manage communications and interactions with all relevant (and often numerous) parties, giving our clients confidence that costs are controlled in a secure environment.
Read all
12 Princes Parade, Princes Dock, Liverpool, Merseyside, L3 1DL, United Kingdom
Why trust Feefo reviews?

About Novo Insurance
We are the very first provider of services to the ever growing EV community. From inception, we understand the needs and more importantly the wants of owners whilst realising the potential cost impact to insurers and very quickly established a reputation as being “the EV guys” with in the insurance industry. Our policy coverage is also second to none. We offer a level of cover that you will not find anywhere else, this includes things such as agreed value cover, guaranteed EV replacement whilst yours is off the road, flexible EU cover and that’s just to name a few! Using our experience, industry knowledge and expertise, we deliver a client-focused, ‘cradle to grave’ bespoke claims services to private individuals, insurance companies & agents, brokers and to the incident management market place. Our unique ‘Concierge’ approach allows us, on behalf of our clients and partners, to control (where required) all elements of the claim process, from FNOL to settlement and all points in between. We manage communications and interactions with all relevant (and often numerous) parties, giving our clients confidence that costs are controlled in a secure environment.