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Novo Insurance Reviews

Rated
Exceptional

Protecting things that matter through service, innovation and flexibility

Service
5
/5

5

4

3

2

1

30

1

0

0

0

31

ratings over the past year

Displaying all 145 reviews
Trusted Customer
1 month ago
Date of purchase: 25/06/2024
Amazing such quick service and got me insurance quicker than any main ones I had rung . Highly recommend I wish I had known about them earlier
DS
David Smith
Stowmarket
1 month ago
Date of purchase: 31/05/2024
What David Smith said about Novo Insurance:
Attentive, prompt and whilst not the cheapest deal, I had the package was much better than the other offering. Having struggled to get EV insurance this time around, I was very pleased with the outcom
...
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JP
John Pointon
Liverpool
1 month ago
Date of purchase: 25/03/2024
What John Pointon said about Novo Insurance:
A+
Trusted Customer
1 month ago
Date of purchase: 28/03/2024
Trusted Customer
1 month ago
Date of purchase: 07/06/2024
Novo guys are great! Sales team is responsive and gets job done in one go without having to go back and forth. They are very knowledgeable guys also. The aftercare service is excellent also when deali
...
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Trusted Customer
1 month ago
Date of purchase: 10/06/2024
Good and consistent communication. Helpful and friendly staff. Patient whilst waiting for information to come in.
HF
Hannah Flory
Liverpool
1 month ago
Date of purchase: 28/05/2024
Trusted Customer
2 months ago
Date of purchase: 16/05/2024
Absolutely outstanding experience from start to finish. The request for a temporary car was very last minute and they turned it around so quickly. The service was amazing and when I came to book in t
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FG
Fergus Gamon
Manchester
2 months ago
Date of purchase: 13/05/2024
What Fergus Gamon said about Novo Insurance:
Novo have provided me with a spectacular service from start to finish! Carl has been really helpful, but Ruby has been especially great and helping me with the best service that I’ve every received!
Trusted Customer
2 months ago
Date of purchase: 13/05/2024
Excellent, personal service from a named adviser. Nothing was too much trouble and phone calls and emails were always promptly dealt with.
About Novo Insurance
We are the very first provider of services to the ever growing EV community. From inception, we understand the needs and more importantly the wants of owners whilst realising the potential cost impact to insurers and very quickly established a reputation as being “the EV guys” with in the insurance industry. Our policy coverage is also second to none. We offer a level of cover that you will not find anywhere else, this includes things such as agreed value cover, guaranteed EV replacement whilst yours is off the road, flexible EU cover and that’s just to name a few! Using our experience, industry knowledge and expertise, we deliver a client-focused, ‘cradle to grave’ bespoke claims services to private individuals, insurance companies & agents, brokers and to the incident management market place. Our unique ‘Concierge’ approach allows us, on behalf of our clients and partners, to control (where required) all elements of the claim process, from FNOL to settlement and all points in between. We manage communications and interactions with all relevant (and often numerous) parties, giving our clients confidence that costs are controlled in a secure environment.
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12 Princes Parade, Princes Dock, Liverpool, Merseyside, L3 1DL, United Kingdom
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About Novo Insurance
We are the very first provider of services to the ever growing EV community. From inception, we understand the needs and more importantly the wants of owners whilst realising the potential cost impact to insurers and very quickly established a reputation as being “the EV guys” with in the insurance industry. Our policy coverage is also second to none. We offer a level of cover that you will not find anywhere else, this includes things such as agreed value cover, guaranteed EV replacement whilst yours is off the road, flexible EU cover and that’s just to name a few! Using our experience, industry knowledge and expertise, we deliver a client-focused, ‘cradle to grave’ bespoke claims services to private individuals, insurance companies & agents, brokers and to the incident management market place. Our unique ‘Concierge’ approach allows us, on behalf of our clients and partners, to control (where required) all elements of the claim process, from FNOL to settlement and all points in between. We manage communications and interactions with all relevant (and often numerous) parties, giving our clients confidence that costs are controlled in a secure environment.