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Natural Instinct Reviews

Rated
Exceptional

We offer the no stress, no-mess way to feed raw! Feeding as nature intended, free from artificial additives.

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

213

12

5

1

3

234

ratings over the past year

Displaying all 1,742 reviews
Trusted Customer
2 years ago
Date of purchase: 13/04/2023
Great service
Thank you very much for the super fast delivery
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Emma
Natural Instinct
2 years ago
Hello, Thank you for the 5-star review! We appreciate the positive feedback! Kind Regards, Natural Instinct
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Belinda Taylor
2 years ago
Date of purchase: 13/04/2023
What Belinda Taylor said about Natural Instinct:
Best raw food and company!
Cannot fault this brand! Products are amazing quality and brilliant value. Delivery has always been prompt and in perfect condition on arrival. Sooooo glad we found this brand!
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Emma
Natural Instinct
2 years ago
Hi Belinda, Thank you for taking the time to leave us a positive review! We're thrilled to hear that you think our products are of amazing quality and value! Kind Regards, Natural Instinct
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Jackie De Friez
2 years ago
Date of purchase: 13/04/2023
What Jackie De Friez said about Natural Instinct:
love the product and people
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Emma
Natural Instinct
2 years ago
Hi Jackie, Thank you for taking the time to leave us a positive review! We're thrilled to hear that you love our product and our team. At Natural Instinct, we're committed to providing high-quality, nutritious ingredients in all of our recipes to support your pet's health and wellbeing. We also value our customers and strive to provide excellent customer service. Kind Regards, Natural Instinct
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Lynda Simpson
2 years ago
Date of purchase: 13/04/2023
What Lynda Simpson said about Natural Instinct:
My dogs love this food. Ordering on line is quick and easy. I just wish you got an e mail when your order has been dispatched - I'm in the Highlands and would prefer to try and be in when the...

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Emma
Natural Instinct
2 years ago
Hi Lynda, Thank you for taking the time to share your positive experience with us. We're thrilled to hear that your dogs love our food and that you find our online ordering process quick and easy. We appreciate your feedback regarding receiving a notification when your order has been dispatched. We understand that it would be helpful for you to know when your delivery is due; unfortunately, we currently have no control over that, but we will pass this on to our courier providers to see if this is something we can implement in the future. Kind Regards, Natural Instinct
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Vicki Lewis
2 years ago
Date of purchase: 13/04/2023
What Vicki Lewis said about Natural Instinct:
Great food my dogs love it. Ordering simple and delivery always on time! Excellent service!
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Emma
Natural Instinct
2 years ago
Hi Vicki, Thank you for taking the time to leave us a positive review! We're so pleased to hear that your dogs love our food, that you found our ordering process simple, and that our delivery service was prompt. We appreciate your business and look forward to serving you in the future! Kind Regards, Natural Instinct
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Trusted Customer
2 years ago
Date of purchase: 13/04/2023
First time I have purchased Natural Instinct on line direct from them. Excellent service, delivered next day.
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Emma
Natural Instinct
2 years ago
Hello, Thank you for taking the time to leave us a positive review! We're delighted to hear that you had an excellent experience with our online ordering process and that your delivery arrived promptly the next day. At Natural Instinct, we believe that providing a hassle-free and efficient experience for our customers is essential. We're pleased to hear that our team was able to meet your expectations and provide you with a positive experience. Kind Regards, Natural Instinct
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Rebecca Fisher
2 years ago
Date of purchase: 13/04/2023
What Rebecca Fisher said about Natural Instinct:
Amazing food, my frenchie puppy loves it and his stools are so much better - less of them and less stinky! He’s stopped itching and looks so shiny.. Only slight issue I had were all few of the boxes...

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Emma
Natural Instinct
2 years ago
Hi Rebecca, Thank you for taking the time to share your experience with us. We're delighted to hear that your Frenchie puppy loves our food and that he's experiencing improved stool quality, reduced itching, and a shiny coat. We take great pride in providing high-quality, nutritious ingredients in all of our recipes to support your pet's health and wellbeing. We apologise for any inconvenience caused by the cracked boxes and the leakage in your fridge; we understand how frustrating that can be. Kind Regards, Natural Instinct
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Tracey Daykin-Jones
2 years ago
Date of purchase: 13/04/2023
What Tracey Daykin-Jones said about Natural Instinct:
Good, easy to order!
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Emma
Natural Instinct
2 years ago
Hello Tracey, Thank you for taking the time to leave a positive review. At Natural Instinct, we believe that providing a hassle-free and convenient experience for our customers is essential. We're pleased to hear that our ordering system met your expectations and made it easy for you to place your order. Kind Regards, Natural Instinct
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Trusted Customer
2 years ago
Date of purchase: 12/04/2023
Efficient and friendly service
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Emma
Natural Instinct
2 years ago
Good Morning, Thank you for taking the time to leave us a review! At Natural Instinct, we're committed to providing excellent customer service and making our customers' experience as seamless and hassle-free as possible. We're thrilled that our team was able to meet your expectations and provide you with a positive experience. Kind Regards, Natural Instinct
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Victoria Greenaway
2 years ago
Date of purchase: 11/04/2023
What Victoria Greenaway said about Natural Instinct:
Review
Great customer service, friendly staff and prompt resolve. Good communication.
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Emma
Natural Instinct
2 years ago
Hello Victoria, Thank you for taking the time to leave such a positive review. We're so pleased to hear that you had a great experience with our customer service team and that our staff were friendly and helpful. We take great pride in providing excellent customer service and prompt resolution to any issues or concerns that may arise. We're glad to hear that our team was able to address your needs in a timely and efficient manner. We appreciate your business and look forward to serving you again in the future. Kind Regards, Natural Instinct
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About Natural Instinct
We are a passionate team, dedicated to providing our customers and their furry friends with complete and balanced raw pet food and treats of the highest quality. As raw meat and vegetables retain the most natural nutritional goodness, a raw diet is perfect for providing all the essential proteins, fats and nutrients they need to function at their best.
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Units 10 12, Trade City Frimley, Lyon Way, Frimley, Surrey, GU16 7AL, United Kingdom
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About Natural Instinct
We are a passionate team, dedicated to providing our customers and their furry friends with complete and balanced raw pet food and treats of the highest quality. As raw meat and vegetables retain the most natural nutritional goodness, a raw diet is perfect for providing all the essential proteins, fats and nutrients they need to function at their best.