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Natural Instinct Reviews

https://www.naturalinstinct.com
Rated
Excellent

We offer the no stress, no-mess way to feed raw! Feeding as nature intended, free from artificial additives.

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

577

75

35

17

9

713

ratings over the past year

Displaying all 1,508 reviews
Trusted Customer
6 months ago
Date of purchase: 31/01/2024
Great service. Easy to order, quick delivery. Great product my dog loves the food and the quality is fab.
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Trusted Customer
6 months ago
Date of purchase: 29/01/2024
Dog and cats licked their bowls clean and then looked for seconds- went especially crazy for the tripe. Delivered quickly and great pricing. Highly recommended.
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Justine Mackinnon
6 months ago
Date of purchase: 05/02/2024
What Justine Mackinnon said about Natural Instinct:
Excellent prompt delivery. Packaging impressive. Food quality looks fresh and Mabel can’t get enough of it!
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Eileen Ashbridge
6 months ago
Date of purchase: 16/01/2024
What Eileen Ashbridge said about Natural Instinct:
Always helpful when contacted, Harriet in the shop particularly so. Ellie in the office was also very good 😊
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Julia Z
6 months ago
Date of purchase: 05/02/2024
Uploaded media
What Julia Z said about Natural Instinct:
The packaging was broken on 80% of our order. The lids were cracked and most of the containers also had cracks or holes exposing the raw meat. I think it was damaged in transit because it all appeared
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Jess
Natural Instinct
6 months ago
Hi Julia, Thank you for taking the time to leave us a review. We're sorry to hear that your previous delivery arrived damaged. We do not ship the products like this, so it is not how we would expect them to arrive to you. We understand the frustration you must be feeling and will be passing this on to DPD to hopefully avoid this happening again. We have escalated this to our Customer Service team, and someone will be in touch shortly to discuss this with you. Kind Regards, Natural Instinct
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Trusted Customer
7 months ago
Date of purchase: 05/02/2024
Good variety of Dog Food & treats. Great delivery service as well.
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Owen Banfield
Natural Instinct
6 months ago
Hello, Thank you for taking the time to leave us a review. We're delighted to hear that our food has been great for your puppy and that you've been pleased with our delivery service. We're also glad that you appreciate the variety of recipes and treats that we offer. If you ever need assistance or have any questions about our products, feel free to reach out. Kind Regards, Natural Instinct
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Trusted Customer
7 months ago
Date of purchase: 26/01/2024
Consistently great dog food
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Owen Banfield
Natural Instinct
7 months ago
Hello, Thank you for your kind words about our dog food. Providing high-quality products is always our top priority. Thank you for choosing Natural Instinct! Kind Regards, Natural Instinct
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Trusted Customer
7 months ago
Date of purchase: 07/02/2024
Excellent service and very quick delivery I would recommend to others My dog loves it.
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Owen Banfield
Natural Instinct
7 months ago
Hello, Thank you for your positive feedback. It's great to hear that you're satisfied with our service and that your dog loves our food. We appreciate your recommendation and look forward to serving you again! Kind Regards, Natural Instinct
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Liam walker
7 months ago
Date of purchase: 30/01/2024
What Liam walker said about Natural Instinct:
The packaging for the food is extremely fragile, most my boxers are cracked which leads to bits of plastic in the food, and also due to how watery the food is, it leaks raw meat juice EVERYWHERE. Real
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Jess
Natural Instinct
6 months ago
Hi Liam, Thank you for taking the time to leave us a review. We're sorry to hear that your previous delivery arrived damaged. This is not how we ship the products so it is not how we would expect them to arrive to you. We understand that this must be very frustrating for you, and we will be passing this on to DPD to hopefully avoid this from happening again. We have escalated this to our Customer Service team, and someone will be in touch shortly to discuss this with you. Kind Regards, Natural Instinct
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Sandy Busby
York
7 months ago
Date of purchase: 03/02/2024
What Sandy Busby said about Natural Instinct:
The quality of the food is always there and I know what time the food is coming within an hour's time slot. An efficient service with food our dog loves. Thank you.
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Owen Banfield
Natural Instinct
7 months ago
Hi Sandy, Thank you for taking the time to leave us a review. We're pleased to hear that you appreciate the quality of our food and find our delivery service efficient. Providing nutritious food that dogs love is our priority, and we're glad to have met your expectations. Thank you for choosing Natural Instinct! Kind Regards, Natural Instinct
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About Natural Instinct
We are a passionate team, dedicated to providing our customers and their furry friends with complete and balanced raw pet food and treats of the highest quality. As raw meat and vegetables retain the most natural nutritional goodness, a raw diet is perfect for providing all the essential proteins, fats and nutrients they need to function at their best.
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01276 608500
Units 10 12, Trade City Frimley, Lyon Way, Frimley, Surrey, GU16 7AL, United Kingdom
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About Natural Instinct
We are a passionate team, dedicated to providing our customers and their furry friends with complete and balanced raw pet food and treats of the highest quality. As raw meat and vegetables retain the most natural nutritional goodness, a raw diet is perfect for providing all the essential proteins, fats and nutrients they need to function at their best.