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Natural Instinct Reviews

Rated
Exceptional

We offer the no stress, no-mess way to feed raw! Feeding as nature intended, free from artificial additives.

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

140

9

3

1

2

155

ratings over the past year

Displaying all 1,663 reviews
JM
Jacqueline Mallison
1 month ago
Date of purchase: 03/05/2025
What Jacqueline Mallison said about Natural Instinct:
Tasty dog food for my Schnauzer
Easy to order on-line and next day delivery. The product is always well packaged.
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Rianna
Natural Instinct
1 month ago
Hello Jacqueline. Thank you for your lovely review! We’re so glad to hear your Schnauzer is enjoying the food and that you’ve found the ordering process smooth and reliable. It’s great to know the packaging and delivery are meeting expectations too! If there’s anything we can do to make it a 5-star experience next time, we’d love to hear your feedback. Kind regards Rianna
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Trusted Customer
1 month ago
Date of purchase: 03/05/2025
It good but it would be nice to be informed about delivery.
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Rianna
Natural Instinct
1 month ago
Hello, Thank you for your review and feedback! We're really pleased to hear you're happy with the product. We’re sorry to hear that the delivery communication wasn’t as clear as it should be, we completely understand how important that is. We’ll be sure to pass this on to our team, as we’re always looking for ways to improve our customer’s experience. Thanks again for your support! Kind regards Rianna
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Karen Morrell
Sipson
1 month ago
Date of purchase: 03/05/2025
What Karen Morrell said about Natural Instinct:
Excellent service very quick from ordering to delivery...The food is top quality would recommend
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Rianna
Natural Instinct
1 month ago
Hello Karen, Thank you so much for your kind review! We’re thrilled to hear you were pleased with the quick service and that you’re happy with the quality of the food. Your recommendation means a lot to us! We look forward to serving you again soon. Kind regards Rianna
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Jason Key
Stafford
1 month ago
Date of purchase: 02/05/2025
What Jason Key said about Natural Instinct:
Excellent
Excellent customer service from Megan
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Rianna
Natural Instinct
1 month ago
Hello Jason, Thank you so much for your lovely review! We’re delighted to hear that Megan provided you with excellent customer service, we’ll be sure to pass on your kind words to her! We’re always here if you need anything else. Kind regards Rianna
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Karen Boage
1 month ago
Date of purchase: 02/05/2025
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Rianna
Natural Instinct
1 month ago
Hello Karen, Thank you so much for your 5-star review! Your support means a lot to us. If there’s ever anything we can help with, just let us know! Kind regards Rianna
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Kay Cook
Lockerbie
1 month ago
Date of purchase: 02/05/2025
What Kay Cook said about Natural Instinct:
Excellent company to deal with
Always excellent service, and usually prompt next day delivery
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Rianna
Natural Instinct
1 month ago
Hello Kay, Thank you so much for your wonderful review! We’re delighted to hear you’ve consistently received excellent service and prompt delivery, that’s exactly what we aim for. It’s always a pleasure to know we’re helping to keep your pets happy! We truly appreciate your continued support. Kind regards Rianna
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Allison Gillespie
Frilsham
1 month ago
Date of purchase: 02/05/2025
What Allison Gillespie said about Natural Instinct:
Really helpful!
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Rianna
Natural Instinct
1 month ago
Hello Allison, Thank you so much for your 5-star review! We’re so glad to hear you found our team helpful, that’s always our goal! If there’s anything else you need, we’re always here to help. Kind regards Rianna
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Keith Anderson
Truro
1 month ago
Date of purchase: 02/05/2025
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Rianna
Natural Instinct
1 month ago
Hello Keith, Thank you so much for your 5-star review! We really appreciate your support and are so glad to hear you had a positive experience. If there's ever anything we can do for you or your pets, we're always here to help. Kind regards Rianna
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Trusted Customer
1 month ago
Date of purchase: 02/05/2025
great service
Arrived on time and carefully packaged.
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Rianna
Natural Instinct
1 month ago
Hello, Thank you so much for your review! We’re glad to hear everything arrived safely and on time, it’s great to know our service met your expectations. Thanks again for choosing us! Kind regards Rianna
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Donna *******
Notts
1 month ago
Date of purchase: 01/05/2025
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Rianna
Natural Instinct
1 month ago
Hello, Thank you so much for the 5 stars! We're thrilled to hear you had a great experience and truly appreciate your support. It means a lot to us and we look forward to serving you again in the future. Kind regards Rianna
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About Natural Instinct
We are a passionate team, dedicated to providing our customers and their furry friends with complete and balanced raw pet food and treats of the highest quality. As raw meat and vegetables retain the most natural nutritional goodness, a raw diet is perfect for providing all the essential proteins, fats and nutrients they need to function at their best.
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Units 10 12, Trade City Frimley, Lyon Way, Frimley, Surrey, GU16 7AL, United Kingdom
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About Natural Instinct
We are a passionate team, dedicated to providing our customers and their furry friends with complete and balanced raw pet food and treats of the highest quality. As raw meat and vegetables retain the most natural nutritional goodness, a raw diet is perfect for providing all the essential proteins, fats and nutrients they need to function at their best.