Natural Instinct Reviews

Hello Marie, Thank you so much for your fantastic review! It’s wonderful to hear that your dog has truly thrived on our food, that’s exactly what we love to hear. Knowing that they’re happy, healthy, and thriving makes everything we do worthwhile. We really appreciate your kind words about the quality, consistency, and value of our products, and we're so pleased you've chosen to stick with Natural Instinct. Give your dog a big cuddle from us! Kind regards Rianna

Hello Leigh, Thank you so much for your lovely review! We’re so glad to hear you’re happy with the product and delivery service, it’s great to know the driver’s extra effort is making things a bit easier for you, especially with those big boxes! We really appreciate your support and look forward to delivering to you again soon. Kind regards Rianna

Hello Lorraine, Thank you so much for your thoughtful review! We’re really pleased to hear you’ve been happy with the service and that the food has worked so well for your pet over the years, 10 years of loyalty means a lot to us! We're sorry to hear about the occasional issues with split containers. We’re continuously reviewing our packaging and will be sure to pass this feedback on to our team. Thanks again for your continued support and recommendation! Kind regards Rianna

Hello Tessa, Thank you for your kind words! We’re delighted to hear you’re happy with the service. It’s always our goal to provide the very best for you and your pets. We really appreciate your continued support! Kind regards Rianna

Hello Jacqueline. Thank you for your lovely review! We’re so glad to hear your Schnauzer is enjoying the food and that you’ve found the ordering process smooth and reliable. It’s great to know the packaging and delivery are meeting expectations too! If there’s anything we can do to make it a 5-star experience next time, we’d love to hear your feedback. Kind regards Rianna

Hello, Thank you for your review and feedback! We're really pleased to hear you're happy with the product. We’re sorry to hear that the delivery communication wasn’t as clear as it should be, we completely understand how important that is. We’ll be sure to pass this on to our team, as we’re always looking for ways to improve our customer’s experience. Thanks again for your support! Kind regards Rianna

Hello Karen, Thank you so much for your kind review! We’re thrilled to hear you were pleased with the quick service and that you’re happy with the quality of the food. Your recommendation means a lot to us! We look forward to serving you again soon. Kind regards Rianna

Hello Jason, Thank you so much for your lovely review! We’re delighted to hear that Megan provided you with excellent customer service, we’ll be sure to pass on your kind words to her! We’re always here if you need anything else. Kind regards Rianna

Hello Karen, Thank you so much for your 5-star review! Your support means a lot to us. If there’s ever anything we can help with, just let us know! Kind regards Rianna

Hello Kay, Thank you so much for your wonderful review! We’re delighted to hear you’ve consistently received excellent service and prompt delivery, that’s exactly what we aim for. It’s always a pleasure to know we’re helping to keep your pets happy! We truly appreciate your continued support. Kind regards Rianna