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The UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops & Lockers.

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ratings over the past year

Hermes is no longer an active Feefo customer
Displaying all 12,778 reviews
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
They don't refund
They should shutdown this company
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
Very good.
Hi yes was very pleased with the service.will be useing it again and again.
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
Let down twice
I personally think Hermes have let me down twice now for the same person. Your driver that does the area that my parcel is going too needs more training as there has been 6 attempts to deliver the...

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Trusted Customer
6 years ago
Date of purchase: 28/08/2018
The only way to get your parcels sent
Great service very easy instructions to follow and all my parcels arrived on time there’s no other way to send your parcels I will always use My Hermes
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
Excellent service
Excellent delivery and service
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
greatservice
allok verygoodservice indeed hadnoploblems allok
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
Excellent all round service
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
VERY POOR SERVICE
MY EXPERIENCE WITH YOUR SERVICE WAS VERY POOR AND WILL NOT BE USING YOUR SERVICES EVER AGAIAN
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
excellent service and local courier
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
Awful, never deliver anything on time
About Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.
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Hermes Group, Capitol House, 1 Capitol Close, Morley, LEEDS, West Yorkshire, LS27 0WH, United Kingdom
Why trust Feefo reviews?

About Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.