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The UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops & Lockers.

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ratings over the past year

Hermes is no longer an active Feefo customer
Displaying all 12,778 reviews
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
Good service easy to drop parcels
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
One of the best carriers.
Usual prompt service at fair price.
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
Easy access to shop and easy website to deal with.
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
Always quick and easy to use
As ever using Hermes Parcels is quick and easy.
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
Rubbish Service
Rubbish Service. No one collected parcel from home so had to drop it to Parcel Shop. Very unpunctual. Not impressed
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
Parcels collected as alway by friendly polite courier hopefully delivered at the other end the same way
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
Top company.m
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
Worst delivery company..
Absolutely disgusting..’item arrived absolutely ruined due to careless staff and no refund was given even though I paid insurance fee. I won’t be using again.
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
Awesome
I just love the guy who delivers my parcels. So happy and friendly. Unlike other delivery drivers
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
Everything from their order process to delivery.
About Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.
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Hermes Group, Capitol House, 1 Capitol Close, Morley, LEEDS, West Yorkshire, LS27 0WH, United Kingdom
Why trust Feefo reviews?

About Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.