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Direct Gap Reviews | Customer Service Reviews for https://www.feefo.com/reviews/motor-gap-ltd | Feefo

Displaying all 12,150 reviews

Trusted Customer

7 hours ago

Date of purchase: 15/08/2025

Highly recommended

Friendly UK based service, quick and easy

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Trusted Customer

8 hours ago

Date of purchase: 15/08/2025

Clear and easy

Very clear and very easy to understand and buy

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Trusted Customer

3 days ago

Date of purchase: 12/08/2025

Great Products

Excellent products on offer and really helpful staff

Diane

Direct Gap

3 days ago

Hi, Thank you for taking the time out to leave us a 5-star review. Should you have any queries in the future, please don't hesitate to contact us. Many thanks Diane

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Mr Raymond Ayers

4 days ago

Date of purchase: 11/08/2025

Diane

Direct Gap

3 days ago

Hi Raymond, Thank you for the 5-star review, it's really appreciated. Please don't hesitate to get in touch if you need anything in the future. Many thanks Diane

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Trusted Customer

4 days ago

Date of purchase: 11/08/2025

Clear, concise and competitive

Applied for 3 year Gap Insurance on line. Very competitive in terms of price. Clear and concise with regards to the application process along with a rapid and immediate response. All sorted with no...

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Diane

Direct Gap

4 days ago

Hi, Thank you for your review. I'm pleased to hear you found the online process quick and easy. Don't hesitate to get in touch if you need anything else. Many thanks Diane

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Mr Stephen Howard

Bristol

5 days ago

Date of purchase: 31/07/2025

What Mr Stephen Howard said about Direct Gap:

Very easy to arrange.

Excellent Service from start to finish from Hayley. Phone call was answered quickly. Hayley was cheerful, explained all of the options clearly and then followed this up with an email putting...

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Diane

Direct Gap

5 days ago

Hi Stephen, Thank you for your 5-star review and for choosing Direct Gap. We're pleased to hear Haley was able to assist you in finding the right policy to meet your needs and explained everything clearly. Please don't hesitate to get in touch if you require any further assistance. Many thanks Diane

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Trusted Customer

5 days ago

Date of purchase: 11/08/2025

Great service

Elizabeth was great. So easy to get as she does everything for you 5 star service

Diane

Direct Gap

5 days ago

Hi, Thank you for the 5-star review and for choosing Direct Gap. It's great to hear Elizabeth provided excellent service and was able to assist you with your purchase. Please don't hesitate to contact our friendly team of GAP insurance experts should you need any assistance. Many Thanks Diane

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Mrs Mandip Bharj

Birmingham

6 days ago

Date of purchase: 08/08/2025

Diane

Direct Gap

6 days ago

Hi Mandip, Thank you for taking the time to leave a 5-star review. If we can be of any further assistance, please don't hesitate to get in touch. Many thanks Diane

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Trusted Customer

7 days ago

Date of purchase: 09/08/2025

Great start.

I have bought a comprehensive policy which suits my needs and with a delayed start date as my insurance is covering my car for the first year. I now have peace of mind at a cost far less than...

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Diane

Direct Gap

7 days ago

Hi, Thank you for taking the time to leave a 5-star review. If we can be of any further assistance, please don't hesitate to get in touch. Many thanks Diane

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Mr David Wilkinson

Milton Keynes

7 days ago

Date of purchase: 06/08/2025

What Mr David Wilkinson said about Direct Gap:

Easy process

Very easy process to change careers with the option to use un-expired time or cancel and renew with a new policy.

Diane

Direct Gap

7 days ago

Hi David, Thank you for the 5-star review, it's really appreciated. Please don't hesitate to get in touch if you need anything in the future. Many thanks Diane

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About Direct Gap

At Direct Gap, we specialise in straightforward, great-value GAP insurance backed by expert advice and exceptional service. With nearly 40 years' experience in the motor industry, our team is here to make protecting your vehicle simple and stress-free. We offer a range of market-leading GAP policies — many of which you won’t find elsewhere — at highly competitive prices. Our UK-based advisors are friendly, knowledgeable, and never work on commission. That means no pressure, just honest guidance to help you choose the right cover for your needs. We’re proud of our reputation for clear advice, helpful support, and putting our customers first — every time.

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01422 756100

Westthorpe BIC, Westthorpe Fields Road, Killamarsh, West Yorkshire, S21 1TZ, United Kingdom