While we booked through our local travel agent, our interactions with Luxury Gold were excellent. Any problems (if there were any - I can't remember!) were addressed quickly and didn't impact our...
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Kim Devereux
Luxury Gold
1 month ago
Thank you for travelling with Luxury Gold and for taking the time to share your feedback.
We are pleased to read that your experience from booking through to your journey was smooth, and that any queries were addressed quickly without impacting your trip. It is also great to know that the combination of land and water travel in Croatia, along with the well-planned itinerary, allowed you to experience the destination in such a meaningful way.
We are especially pleased that your Travel Concierge and onboard crew helped create a comfortable and engaging experience, and that the smaller group setting allowed you to connect with fellow travellers along the way.
Thank you again for your kind recommendation, and we hope to welcome you on another Luxury Gold journey in the future.
The tour guide Filip was excellent with lots of local knowledge. The food inclusions at dinners were excellent too.
The initial transfer in Zagreb didn't arrive at the airport, so I took a taxi....
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Kim Devereux
Luxury Gold
1 month ago
Thank you for travelling with Luxury Gold and for taking the time to share your feedback.
We are pleased to read that you found the Travel Concierge very knowledgeable and that the dining inclusions and cruise experience were highlights of your journey. It is also great to know that visits such as Pula and the Roman amphitheatre, along with the Dubrovnik Pass, added to your overall experience.
We are sorry to read about the missed airport transfer in Zagreb and understand the inconvenience this caused, and we are pleased this was promptly reimbursed. We also appreciate your comments regarding time in Zagreb, seasonal conditions affecting swimming, and the use of cash in some locations, as well as your feedback on the cruise routing expectations. Your comments will be shared with the relevant teams for review.
Thank you again for your feedback, and we hope to have the opportunity to welcome you on another Luxury Gold journey in the future.
Very nice choice of upper star hotels. All of them were in close of dining options and tourist points.
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Kim Devereux
Luxury Gold
1 month ago
Thank you for travelling with Luxury Gold and for taking the time to share your feedback.
We are pleased to read that you enjoyed the selection of upper star hotels and their convenient locations close to dining options and key sights. It is also great to know that the combination of land and water touring added variety to your journey, and that each day offered meaningful insight and appreciation of the destination’s history.
Thank you again for your kind comments, and we hope to welcome you on another Luxury Gold journey in the future.
Thank you for travelling with Luxury Gold and for taking the time to share such detailed feedback about your journey through Portugal.
We are pleased to read that you enjoyed the intimate group size, exceptional hotels, dining experiences and many of the memorable visits throughout the itinerary. It is especially rewarding to know that the Travel Concierge and Coach Driver contributed so positively to your experience, and that special efforts made to celebrate your husband's milestone birthday helped make the occasion even more memorable.
We also appreciate your thoughtful suggestions regarding the pacing of the itinerary and opportunities for additional free time to enjoy the destinations and hotel amenities. Your comments about specific visits, sightseeing opportunities and included experiences have been noted and will be shared with the relevant teams for review.
Thank you again for your valuable feedback. We are pleased that this special retirement celebration and first Luxury Gold journey created so many lasting memories.
All the services & hotel amenities were 5 star. Our guide Natsuko Ide was excellent. Very kind & informative.
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Kim Devereux
Luxury Gold
1 month ago
Thank you for travelling with Luxury Gold and for sharing your feedback.
We are pleased to read that you enjoyed the high standard of service and hotel amenities throughout your journey. It is also rewarding to know that you found the itinerary informative and educational, allowing you to gain a deeper appreciation of the destinations visited.
We especially appreciate your kind comments about the Travel Concierge. Their knowledge, professionalism and care are invaluable in creating a memorable travel experience for our guests.
Thank you again for choosing Luxury Gold. We appreciate your feedback and hope to welcome you on another journey in the future
Excellent services. Natsu was awesome! Everything was so clean and 5 star. Everyone was so nice, polite, and friendly.
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Kim Devereux
Luxury Gold
1 month ago
Thank you for taking the time to share your feedback and for travelling with Luxury Gold. We are pleased to read that you found the service to be of an excellent standard and that the cleanliness, comfort and overall quality met your expectations.
It is also good to read that the Travel Concierge contributed positively to your experience and that you were able to enjoy so many memorable sights and activities throughout your journey. We appreciate your kind comments and are glad your trip was such a positive experience.
Date of purchase: 01/06/2026
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Feefo Verified
1 month ago
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Kim Devereux
Luxury Gold
1 month ago
Thank you for taking the time to share your feedback and for travelling with Luxury Gold. We are pleased to read that you enjoyed the well balanced schedule, including the breaks, travel arrangements and opportunities to explore at your own pace, which helped make the journey comfortable and enjoyable.
It is also good to read that the variety of regions visited allowed you to appreciate the different landscapes and cities of Japan, and that the hotel standards and dining options met your expectations. We are glad you had a positive overall experience.
Date of purchase: 01/06/2026
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Renee Arnold
Feefo Verified
1 month ago
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Kim Devereux
Luxury Gold
1 month ago
Thank you for taking the time to share your feedback and for travelling with Luxury Gold. We are pleased to read that you found the journey well paced and that you were able to enjoy the spectacular views throughout your itinerary.
It is also good to read your kind comments about the caring and knowledgeable Travel Concierge, as well as the quality of the local guides, hotel locations and dining experiences. We are glad these elements contributed to an enjoyable and memorable trip.
*Personal information removed by Feefo*, our guide and *Personal information removed by Feefo* our driver were fantastic! They kept us entertained and took care of all of the details. They never...
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Kim Devereux
Luxury Gold
1 month ago
Thank you for travelling with Luxury Gold and for taking the time to share your feedback.
We are pleased to read that the Travel Concierge and Coach Driver helped make your journey so enjoyable, taking care of the details and allowing you to fully appreciate the experiences along the way. It is also great to know that the flexibility to enjoy wildlife sightings and scenic stops added to your trip.
We are glad the itinerary, including the train journey and the beautiful sights, left such a positive impression. Thank you again for your kind comments, and we hope to welcome you on another Luxury Gold journey in the future.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.