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Luxury Gold Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,891 reviews

Trusted Customer

Feefo Verified

7 years ago

Relaxing, stress-free and FUN

We felt very well cared for. A relaxing and stress-free time. Activities were well thought out and planned with enough time and flexibliity to enjoy everything. Our host and guides were simply...

Product reviews

Date of purchase: 31/10/2017

Trusted Customer

Feefo Verified

7 years ago

Service was satisfactory.

Product reviews

Cyril

Luxury Gold

7 years ago

Thank you for sharing your thoughts on your Indulgence in Eastern Canada and Cruise Ocean Stateroom guided holiday with Luxury Gold. We are very happy to hear that you enjoyed your overall experience. Yet, we regret to learn that certain aspects of your time on the road did not quite meet all of your expectations. For this reason, your concerns in relation to having too much free time and also the accommodation provided on the Holland America will be shared with our internal team for further review to see where changes could be made going forward. With that in mind, we hope to have the opportunity to restore your full faith in our guided holidays in the near future.

Date of purchase: 15/09/2018

Vicki David

Feefo Verified

Santa Rosa,CA

7 years ago

What Vicki David said about Luxury Gold:

Would have been a great tour with a better tour director.

The customer service was good but the tour director was very unsatisfactory. He knew his material but was very terse to a number of guests. He had his own way of rotating guests around the bus but...

Product reviews

Date of purchase: 15/09/2018

Trusted Customer

Feefo Verified

7 years ago

Excellent travel coordinator, bus driver and hotels. Most meals were really good. Good variety of experiences.

Product reviews

Date of purchase: 16/09/2018

Melanie Firmin

Feefo Verified

7 years ago

What Melanie Firmin said about Luxury Gold:

If you want your expectations exceeded, here is your group!

The Luxury Gold experience is what you hope for with international traveling. The original plan is excellent but the response to unexpected variations is what sets this group apart. There is no...

Product reviews

Date of purchase: 16/09/2018

Leo Olsen

Feefo Verified

7 years ago

What Leo Olsen said about Luxury Gold:

The Hotels were good in each destination, however, would have enjoyed a longer stay at Oriase Gorge and area, which was a definite highlight and less time in Osaka - especially in Typhoon season as...

Product reviews

Date of purchase: 05/09/2018

Jack Stephen

Feefo Verified

7 years ago

What Jack Stephen said about Luxury Gold:

Our accomodation was very good and our tour director Ellen Potter was excellent in every way as was our bus driver Christof. We really enjoyed all of our sightseeing excursions and we learned alot...

Date of purchase: 02/09/2018

Trusted Customer

Feefo Verified

7 years ago

Well planned. Great tour leader. Fabulous bus driver. And a fun group of tourist in the group.

Product reviews

Date of purchase: 18/09/2018

Arnold

Feefo Verified

Hawaii

7 years ago

What Arnold said about Luxury Gold:

Fantastic Tour and treated like Royalty

We thoroughly enjoyed our Land Tour with Luxury Gold. The care that we were given during our two week tour was outstanding!

Product reviews

Date of purchase: 04/09/2018

Trusted Customer

Feefo Verified

7 years ago

Great activities and experiences, the song writer/singer, jockey, after hours at the king's place.

Product reviews

Date of purchase: 16/09/2018

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Croatia and the Dalmatian Coast Upper Deck

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Luxury Gold Reviews

Classic South AmericaMore reviews of this product (30)View product websiteWe felt very well cared for. A relaxing and stress-free time. Activities were well thought out and planned with enough time and flexibliity to enjoy everything. Our host and guides were simply...Read more

Indulgence in Eastern CanadaMore reviews of this product (163)View product websiteDid not consider this a Luxury Gold experience. Too much free time, seemed like we were always having to buy a meal. Staterooms on Holland America are desperately in need of an upgrade.

Indulgence in Eastern CanadaMore reviews of this product (163)View product websiteThe particular tour required a lot of driving between cities. I think Insight Vacations did a good job considering the time required on the bus.

Captivating Croatia and MontenegroMore reviews of this product (10)View product websiteInteresting experiences in a part of Europe where we had never been.

Ultimate ItalyMore reviews of this product (346)View product websiteCovered many experiences in a short period of time. You could not duplicate this efficiency on your own.

Majestic JapanMore reviews of this product (83)View product websiteI have addressed this in my first comments - found the itinerary quite tiring even though my wife and I are considered reasonably fit - as we weren't arriving back at hotels until after 5.30pm most...Read more

Harmony of Central EuropeMore reviews of this product (62)View product websiteSaw a lot. Learned a lot. Great tour.

Harmony of Central EuropeMore reviews of this product (62)View product websiteThis was our first Luxury Tour with Insight--but it won't be our last. Petra was a fantastic Tour Concierge. She took such great care of us--especially for my wife who has a walking problem. Arpi...Read more

The Sumptuous Soul of AmericaMore reviews of this product (49)View product websiteoverall well organized and executed, also loved the cooking school

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