How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Luxury Gold Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,893 reviews

Robert Marshall

Feefo Verified

7 years ago

What Robert Marshall said about Luxury Gold:

Great Trip!

While my wife and I thought the trip was very good there are some things Insight can work on to do a better job. We felt there are some improvements that can be made regarding better communication...

Product reviews

Date of purchase: 15/09/2018

Trusted Customer

Feefo Verified

7 years ago

excellent introduction to Italy, the land and treasures; would definitely r

great cities & info of the land & its people; wonderful food & restaurant choices; great tour guide!!!!

Date of purchase: 23/09/2018

Anthony Chigounis

Feefo Verified

7 years ago

What Anthony Chigounis said about Luxury Gold:

The accommodations were great. Our concierge Margaret was excellent. The tour itself was most informative.

Product reviews

Date of purchase: 23/09/2018

Mabel Ng

Feefo Verified

7 years ago

What Mabel Ng said about Luxury Gold:

Robert (Roberto) Campos, our Travel Concierge, was exemplary. He was always steps ahead, physically and mentally, anticipating the needs and wants from 40 tourists in our group. He was personal and...

Product reviews

Date of purchase: 07/09/2018

Owen Hill

Feefo Verified

7 years ago

What Owen Hill said about Luxury Gold:

very good

Product reviews

Date of purchase: 09/09/2018

Timmy Goins

Feefo Verified

7 years ago

What Timmy Goins said about Luxury Gold:

Margaret, our tour guide was great. She did her best with our group

Our tour guide was great. The local experts were excellent.

Product reviews

Date of purchase: 23/09/2018

Peter Tutty

Feefo Verified

7 years ago

What Peter Tutty said about Luxury Gold:

As good as Insight Normal

Not bad. Needs to find hotels with better rooms...but maybe Italy doesn’t have them.

Product reviews

Date of purchase: 23/09/2018

Colleen Sher

Feefo Verified

Pacific Palisades

7 years ago

What Colleen Sher said about Luxury Gold:

Sabrina the tour guide was upbeat, informative and made the trip simply put...FUN! Helder, the coach driver was such a gentleman and a fantastic driver. It was a 5 star trip from excellent hotels,...

Product reviews

Date of purchase: 07/09/2018

Annie Chen

Feefo Verified

California, USA

7 years ago

What Annie Chen said about Luxury Gold:

Our tour concierge, Robert, who traveled with us the whole trip is the best

The tour concierge, Robert, was the best. He planned & took care of everything ahead and make sure every one is taken care. He went the extra mile to satisfy every reasonable request.

Product reviews

Date of purchase: 07/09/2018

Edith Matthews

Feefo Verified

Maryland

7 years ago

What Edith Matthews said about Luxury Gold:

Unbelievable attention to details!!

The personal attention to the final leg of our trip. We left the group to take Via Rail and every detail was taken care of. All we had to do was enjoy the rest of our trip.

Product reviews

Date of purchase: 01/09/2018

Not received a review invite?

Croatia and the Dalmatian Coast Upper Deck

View all media (771)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Luxury Gold Reviews

French VogueMore reviews of this product (29)View product websiteOur traveling concierge, Laura Spiers, was exceptional! She provided great information on many of the sights we saw and places we visited that really enhanced the total experience. We hope to be...Read more

Ultimate ItalyMore reviews of this product (346)View product websiteMost impressed with accommodations. Our concierge Margaret was excellent. The tour itself was most informative.

Treasures of the IncasMore reviews of this product (84)View product websiteI would like to give 4.5 stars instead or 4 or 5 stars. The activities were great and provided an interesting and promising overview of Peru. However, dinners usually lasted for 3 hours, food was...Read more

Ultimate ItalyMore reviews of this product (346)View product websiteBecause that what it is....

Ultimate ItalyMore reviews of this product (346)View product websiteThere should be more days in Capri. More leisure time to enjoy the island. One night at Perugia wasn’t long enough. I felt I didn’t get enough time to get to know the city or the hotel. Our days...Read more

Ultimate ItalyMore reviews of this product (346)View product websiteSuitable experiences....as good as Insight Normal

Spain & Portugal in StyleMore reviews of this product (109)View product websiteWe saw a lot in the time we had...fantastic memories to last a lifetime.

Treasures of the IncasMore reviews of this product (84)View product websiteThe order of the locations we visited were well plan with regard to attitude adjustment. The hotels were first class. The local tour guides were knowledgeable of their towns. They are all so proud...Read more

Trans Canadian Grandeur Via Rail PrestigeMore reviews of this product (4)View product websitePhenomenal views. Our tour director was extremely knowledgeable and passionate.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?