Long Tall Sally has recently joined Feefo so their website will display review content sourced both by Feefo and their previous provider.
Displaying all 1,914 reviews
DE
Debbie
Feefo Verified
GBR
5 days ago
What Debbie said about Long Tall Sally:
Smart comfy shoe
Quick delivery.
0
Share
NC
Naomi Caine
Feefo Verified
CAN
6 days ago
What Naomi Caine said about Long Tall Sally:
Order never arrived, didn't recieve a confirmation email so don't have any tracking info to even track it. Very frustrated as I had a trip this order was purchased for. Ive been a loyal customer and...
Read more
Timea
Long Tall Sally
5 days ago
Thank you for taking the time to contact us and we are sorry to hear that this has happened, So that we can provide a full resolution we have now escalated this with our logistics team and we will be back in contact with yourself as soon as we have received a reply, Please rest assured we will do everything we can to have this resolved in a timely manner. We have reached out to you via email directly to keep you in the loop.
0
Share
SE
Shannah Eagles
Feefo Verified
GBR
6 days ago
What Shannah Eagles said about Long Tall Sally:
Great products, lovely choice
Was just an online purchase but the process was smooth and the website easy to navigate and the trousers arrived in a very timely manner.
0
Share
Trusted Customer
Feefo Verified
6 days ago
Tops were rubbish. Leggings were ok, postage was rubbish
Timea
Long Tall Sally
5 days ago
Thank you for your feedback. We're sorry to hear that the items were not as expected, you can return them back to us in accordance of our return policy if you do not wish to keep them. Your comments have been passed along for review.
0
Share
Trusted Customer
Feefo Verified
6 days ago
Fast delivery
Quick delivery. I do not like that I am charged for returns as online is the only way to shop and the fit and fabric of clothes is not always what I had hoped for when ordering.
0
Share
PA
Pamela
Feefo Verified
USA
6 days ago
What Pamela said about Long Tall Sally:
Return policy is a little pricey - my advice is to read the reviews before purchase.
0
Share
Trusted Customer
Feefo Verified
6 days ago
Fast and reasonable
0
Share
PC
Patricia CrowChild
Feefo Verified
6 days ago
What Patricia CrowChild said about Long Tall Sally:
Good Morning,
All my order was is USA size 8, I ordered them in USA size 12, not sure what to do next.
Thank you,
Patricia
Timea
Long Tall Sally
6 days ago
Thank you for your feedback! We can see that the order shows them all as UK size 12, which aligns t the sizes you received.
0
Share
Trusted Customer
Feefo Verified
6 days ago
Red leaf trousers lovely but colour transfers
Have always shopped at LTS ( wish they hadn't closed stores and gone online as much preferred to try items on/ see fabric close up before purchase to save disappointment)
0
Share
LC
L. Carvalho
Feefo Verified
CAN
6 days ago
What L. Carvalho said about Long Tall Sally:
Order never arrived and Costumer Service doesn't reply my inquiries.
Awful service. My order never arrived and Customer Service simply does not reply any of my inquiries (I tried e-mail and chat - can't call because I'm not in the UK). Really disappointed! I have been...
Read more
Timea
Long Tall Sally
6 days ago
Thank you for your feedback, we can see that we have responded to you when you have reached out, and we have confirmed that we are investigating with the couriers. Thank you for your patience while we work on this for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.