Long Tall Sally has recently joined Feefo so their website will display review content sourced both by Feefo and their previous provider.
Displaying all 1,503 reviews
KH
Kym Hyson
Feefo Verified
AUS
4 days ago
What Kym Hyson said about Long Tall Sally:
Quick delivery.
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Trusted Customer
Feefo Verified
4 days ago
Lovely dress
Good
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Trusted Customer
Feefo Verified
4 days ago
Love LTS
Service
The service was great, had a problem with Evri collecting my return and they helped me sort it. No problems.
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Trusted Customer
Feefo Verified
4 days ago
All good
Very good
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Trusted Customer
Feefo Verified
4 days ago
Incorrect size item received, no reply to livechat or email correspondence
I have reached out to LTS both via livechat and email and am yet to receive a response.
As the item has been shipped to Australia, for me to return these via post within 14 days to receive a refund...
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Izzy
Long Tall Sally
4 days ago
We’re very sorry to hear you received the incorrect size item and have not yet received a response to your live chat or email messages. We understand how frustrating this is, particularly with an international order where return timeframes and postage costs can make the situation even more difficult. We also appreciate your concerns about being expected to cover return costs for an error that was not yours.
Your feedback regarding both the communication delays and the handling of this issue has been noted and will be shared with the relevant teams as we continue working to improve our customer service and order accuracy.
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SM
Sarah Meagher
Feefo Verified
GBR
4 days ago
What Sarah Meagher said about Long Tall Sally:
Forgotten their USP. Standard length tops. Frumpy design
Great service from ordering thank you. Fast despatch and received quickly
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.