Long Tall Sally has recently joined Feefo so their website will display review content sourced both by Feefo and their previous provider.
Displaying all 1,493 reviews
MA
Madeleine
Feefo Verified
2 days ago
What Madeleine said about Long Tall Sally:
return
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KL
Karen Lorenz
Feefo Verified
USA
2 days ago
What Karen Lorenz said about Long Tall Sally:
Love LTS
Great service
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EO
Elizabeth Owen
Feefo Verified
2 days ago
What Elizabeth Owen said about Long Tall Sally:
Honest
Easy to order, quick delevery
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Trusted Customer
Feefo Verified
2 days ago
Nicely fits wardrobes for tall girls!
Very Satisfied with the service!
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CO
Colleen
Feefo Verified
CAN
2 days ago
What Colleen said about Long Tall Sally:
Very fast deliver
The product arrives from the UK to Canada very quickly.
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MM
Monique Mondor
Feefo Verified
2 days ago
What Monique Mondor said about Long Tall Sally:
Bad quality
The shopping time was fine but should offer customers to return with their chosen shipper. 27$ is way woo much. I feel that it is away to make your customers keep everything they order even if they...
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Izzy
Long Tall Sally
2 days ago
Thank you for your feedback. We’re pleased to hear the shipping time met your expectations, although we’re sorry to learn you were disappointed with the return costs.
We understand your concerns regarding the return fee and flexibility of return shipping options, and we appreciate you sharing how this has affected your overall shopping experience.
Your comments are valuable and will be taken into consideration as we continue reviewing our returns process and customer experience.
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Trusted Customer
Feefo Verified
3 days ago
Poor customer service
Poor had to arrange a return via Yours company as customer services for long tall sally ignore my request for a refund nos twice
Izzy
Long Tall Sally
2 days ago
We’re sorry to hear about your experience and understand how frustrating this must have been. It’s disappointing to hear you felt your refund requests were ignored, and we appreciate you taking the time to share your feedback. Your comments regarding both the customer service and returns process will be taken on board as we work to improve our service.
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HC
Hilary Cooper
Feefo Verified
GBR
3 days ago
What Hilary Cooper said about Long Tall Sally:
Returns policy
Very poor as I explained in another of hyour boxes
Izzy
Long Tall Sally
2 days ago
We’re sorry to hear you were disappointed with the returns policy and appreciate you taking the time to share your feedback. We understand your frustration and will take your comments into consideration as we continue to review and improve our service.
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MJ
Marie Johansen
Feefo Verified
DNK
3 days ago
What Marie Johansen said about Long Tall Sally:
Great
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Trusted Customer
Feefo Verified
3 days ago
Easy wear dress
Ordering was straight forward and I was kept updated re delivery.
Simple process to return
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.