Thank you for your 5* review. This has been passed on to your personal travel advisor.
Kindest Regards
Fiona
Store Manager
Date of purchase: 13/09/2025
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Trusted Customer
Feefo Verified
1 year ago
Very responsive, listening to requests and quick feedback with changes and options.
Choice of email or telephone interaction is preferred.
Good knowledge of location and choices
Jessica
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 14/09/2025
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Trusted Customer
Feefo Verified
1 year ago
Amy did a brilliant job in organising our holiday to Canada for our family of 5. She was very knowledgeable and provided some really useful tips for when we go. We can't wait!
Amy
Kuoni
1 year ago
Thank you for your 5* review and comments. They have been passed on to your personal travel advisor.
Kindest Regards
Fiona Court
Store Manager
Date of purchase: 13/09/2025
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Trusted Customer
Feefo Verified
1 year ago
Very helpful staff and price matched another quote I had.
Mark
Kuoni
1 year ago
Thank you for your positive feedback and I will be sure to let Chloe know. Thanks Again Mark
Date of purchase: 13/09/2025
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Trusted Customer
Feefo Verified
1 year ago
It was pretty good although not necessarily better than Trailfinders. I think the quality of the hotels won you the business in the end, plus the fact we couldn't devote more time analysing...
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Jane
Kuoni
1 year ago
Dear Client,
Many thanks indeed for your 5 star review and comments.
We are delighted that you have booked with Kuoni and if you need anything please reach out to Neil any time.
Thanks and best wishes,
Jane
Store Manager
Date of purchase: 08/09/2025
0
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Trusted Customer
Feefo Verified
1 year ago
Emma, and her manager were absolutely fantastic!
Hayley
Kuoni
1 year ago
Thank you for taking the time to share your review — I truly appreciate your feedback.
As the manager for the team, I wanted to personally thank you for your kind comments about your booking experience with Kuoni. Your praise will be passed on to Emma, who carefully crafted your holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 13/09/2025
0
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Trusted Customer
Feefo Verified
1 year ago
Date of purchase: 11/09/2025
0
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Trusted Customer
Feefo Verified
1 year ago
Friendly
Efficient
Sorted
Amy
Kuoni
1 year ago
Thank you for your 5* review and comments. They have been passed on to your personal travel advisor.
Kindest Regards
Amy
Assistant Store Manager
Date of purchase: 12/09/2025
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MP
Mrs Margaret Pritchard
Feefo Verified
Bury St Edmund’s
1 year ago
What Mrs Margaret Pritchard said about Kuoni:
I don’t think Jared at the John Lewis Norwich branch could be improved. He went out of his way to find rooms which were scarce, and flights that were nearly full to make our wishes a reality.
We...
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Jared
Kuoni
1 year ago
Dear Mrs Pritchard,
Thank you so much for your wonderful review! Your kind words are truly appreciated. I'm delighted to hear that I could assist in making your wishes a reality and that you had a positive experience at our John Lewis Norwich branch.
We look forward to welcoming you back and will certainly strive to provide excellent service every time. Your recommendation means a lot to us.
Thank you again for taking the time to share your feedback. If you need any assistance in the future, please do not hesitate to get in touch.
Best regards,
Jared Brown
Assistant Store Manager
Date of purchase: 11/09/2025
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Trusted Customer
Feefo Verified
1 year ago
Helpful knowledgeable staff, who listened and responded to my requirements.
Amy
Kuoni
1 year ago
Thank you for your 5* review. I have passed your comments on to your personal travel expert.
Kindest Regards
Amy
Assistant Store Manager
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
