Excellent service from Karen Millward at Kuoni John Lewis Edinburgh
Angie
Kuoni
1 year ago
Dear Alan,
Thank you so much for taking the time to share your kind review with us. I’ll make sure Karen sees your lovely words—she’ll be absolutely thrilled to know you were pleased with the service she provided while booking your latest holiday.
We truly hope you enjoyed the wine we sent to celebrate your 80th birthday. It was just a small gesture to mark such a special occasion, and we feel privileged to have been part of it.
As the store manager, I just wanted to personally say how much your feedback means to all of us here at Kuoni. It’s moments like these that remind us why we love what we do.
We’re already looking forward to helping you plan your next adventure—wherever in the world it may take you.
Date of purchase: 12/09/2025
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MA
Ms Linda Alderson
Feefo Verified
London
1 year ago
What Ms Linda Alderson said about Kuoni:
Always a 1st class service given by Kuoni. They always make you feel extra special. My number 1 travel agent.
Date of purchase: 16/09/2025
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MB
Mrs Georgina Boonham
Feefo Verified
Leicester
1 year ago
Date of purchase: 16/09/2025
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MH
Mr Nicholas Holland
Feefo Verified
1 year ago
What Mr Nicholas Holland said about Kuoni:
Exceptional and professional service from both Cassie & Georgia.
Tx you.
Holly
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 15/09/2025
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Trusted Customer
Feefo Verified
1 year ago
Neil, in the Chester store, was as helpful as always.
It was easy to book the exact holiday we wanted in a relatively short period of time as Neil booked everything we had specified.
Jane
Kuoni
1 year ago
Hi Client,
Many thanks indeed for your 5 star review and lovely comments about Neil.
It is always our pleasure to help you.
Best wishes,
Jane
Store Manager
Date of purchase: 11/09/2025
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Mr Daniel Lockyer
Feefo Verified
1 year ago
Date of purchase: 14/07/2025
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MC
Mr Dennis Connelly
Feefo Verified
Ng229lz
1 year ago
What Mr Dennis Connelly said about Kuoni:
Nothing to be added
Helen was very professional in how she dealt with us
Nothing was too much trouble for her.
The only down side to being in John Lewis is there no privacy
Matt
Kuoni
1 year ago
Thank you so much for your review.
I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday. Apologies also that our new home location fell short of your expectations. Your feedback is invaluable.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 15/09/2025
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Trusted Customer
Feefo Verified
1 year ago
Jessica
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 15/09/2025
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Trusted Customer
Feefo Verified
1 year ago
Florence Allen`s customer service was simply outstanding. Kind, helpful supportive,
knowledgeable and really caring that we obtained the right holiday and we did.
She is a real asset to your company....
Read more
Ricky
Kuoni
1 year ago
Hello
Thank you for your kind comment and for allowing Florence to craft your holiday escape.
Delighted you enjoyed your experience in store with us and received the excellent service we thrive only to deliver. I shall be sure to let Florence know of your kind words, thank you again.
Kind regards
Ricky
Store Manager
Kuoni Milton Keynes
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
