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Kuoni Reviews | Customer Service Reviews for https://www.feefo.com/reviews/kuoni | Feefo

Displaying all 5,390 reviews

Trusted Customer

3 hours ago

Date of purchase: 14/06/2025

Went into the store to ask for advice and inspiration and came away with the perfect holiday. The whole process was smooth and efficient. I really felt like we were listened to.

Miss Lyndsey Smith

Nottingham

17 hours ago

Date of purchase: 06/06/2025

What Miss Lyndsey Smith said about Kuoni:

This is the first time I have booked through Kuoni, and there service has been excellent. Our booking was made with Linda and she has been so helpful sorting out our trip to Vietnam & Cambodia. I...

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Mr Andrew Martin

Reading

20 hours ago

Date of purchase: 17/06/2025

What Mr Andrew Martin said about Kuoni:

Stephen Murray at Kuoni Reading has been absolutely amazing as always. He was incredibly helpful in contacting the hotel to confirm requests and provided a number of options so we could select what...

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Mr Kerry Kayes

Knutsford Cheshire

20 hours ago

Date of purchase: 18/06/2025

What Mr Kerry Kayes said about Kuoni:

Sadie was excellent and informative. When I was paying, there was a mess up with the bank and Sadie stayed after 5 o’clock to give me time to sort it out

Ms Mary Winton

Lanark

1 day ago

Date of purchase: 17/06/2025

What Ms Mary Winton said about Kuoni:

We felt we got personal help at all stages of the booking and staff were both professional and friendly and approachable. Any issues with the proposed booking were referred to us immediately and...

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Mr Andrew Knight

Gloucester

1 day ago

Date of purchase: 07/06/2025

What Mr Andrew Knight said about Kuoni:

We love the first hand advice we get from the instiore staff. We came back from a fabulous holiday at Kuramathi and book another holiday for next year but a different island. We know we can trust...

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Melissa

Kuoni

20 hours ago

Hi Andrew, Thank you for the lovely feedback and also booking with us again. I am so pleased you had the best time in the Maldives and hope you are really looking forward and counting down the days to next year! Please let us know if there is anything you need at any stage. Kind regards Melissa

Trusted Customer

1 day ago

Date of purchase: 17/06/2025

Very helpful went above and beyond to help and guide me. Excellent knowledge and willing to listen to my requests.

Melissa

Kuoni

20 hours ago

Thank you for choosing to book with us at Kuoni in Cribbs again and taking the time to complete the feedback survey. I am so pleased Julie looked after you so well and she found you a great option. Please let us know if there is anything you would like us to do for you before you travel. Kind regards Melissa

Trusted Customer

1 day ago

Date of purchase: 17/06/2025

Trusted Customer

1 day ago

Date of purchase: 16/06/2025

Marie Weatherstone at the Reading office has always been extremely helpful to us when booking our holidays. She is very friendly, courteous and utterly professional. Even when we have had issues...

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Trusted Customer

1 day ago

Date of purchase: 13/06/2025

We had a wonderful holiday, arranged by Kuoni 2 years ago and were very impressed with the company. We had no complaints at all. Wanting to repeat the experience, we booked another holiday with them....

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Samantha

Kuoni

1 day ago

Good Afternoon, Thank you for taking the time to leave us your feedback on your recent booking experience with the team at Kuoni Harrogate. We are delighted to be looking after another booking for you, so thank you for entrusting us with your special travel plans once again. Thank you for your time on the phone just now. I would like to express my apologies again for any miscommunication between the team and our suppliers regarding your travel plans and can assure you that your booking is in safe hands. We look forward to assisting you further on your Kuoni journey and will remain on hand for anything you may need as you prepare for your departure. Kindest regards, Sam - Store Manager Kuoni Harrogate

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About Kuoni

Kuoni

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0800 092 4444

Touristik House, One Dorking Office Park, Station Rd, Dorking, Surrey, RH4 1HJ, United Kingdom

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