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Johnstone's Paint Reviews | Customer Service Reviews for https://www.feefo.com/reviews/johnstones-paint | Feefo

Displaying all 428 reviews

Guest

3 months ago

Date of purchase: 09/03/2025

What Guest said about Johnstone's Paint:

Daisy Stem is a very pretty colour

Impressive service, much appreciated, thank you.

Emir

Johnstone's Paint

3 months ago

We're happy to hear that you're impressed with the colour, thank you for your comments!!

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Iain

West Malling

3 months ago

Date of purchase: 16/03/2025

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Jill

Surbiton

3 months ago

Date of purchase: 16/03/2025

What Jill said about Johnstone's Paint:

Great paint

Very good

Emir

Johnstone's Paint

3 months ago

Thanks for your review!!

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Guest

Aylsham

3 months ago

Date of purchase: 09/03/2025

What Guest said about Johnstone's Paint:

Good Finishing Wax, but long wait for delivery

I paid for 'Express Delivery - 1-2 working days' and it was nothing of the sort; more like 5 days. After several days I phoned Johnson's Paint to enquire about my order, and was told they were having...

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Trusted Customer

3 months ago

Date of purchase: 08/03/2025

The test pot

Very professional, well communicated and efficient

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Trusted Customer

3 months ago

Date of purchase: 07/03/2025

Best fence paint on the market.

First class

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Trusted Customer

3 months ago

Date of purchase: 06/03/2025

Delivery

Your delivery service is appauling pay £5.00 for express delivery which is supposed to be 1 to 2 days and it took a week emailed twice and no response terrible service really expected a better...

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Emir

Johnstone's Paint

3 months ago

Good afternoon, I sincerely apologise for the inconvenience caused to you by the delays with your order, as it certainly isn't an experience we would wish for any of our customers. We are deeply disappointed to hear that our service was not up to our high standards, we would kindly ask you to reach out to us by calling +441164719740 or via our online chat, and we'll be happy to assist you as best we can. Take care and have a wonderful day!

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Trusted Customer

3 months ago

Date of purchase: 05/03/2025

Avoid online Johnstones

What service?.?? Do not purchase from Johnstones Online. Website full of false promises. No communication. Left us out of pocket with unusable paint.

Emir

Johnstone's Paint

3 months ago

Hi there, We're sorry to hear of your experience with our service, as it certainly isn't to our very high standards. If you require further assistance with your order, please reach out to us at customerservices@johnstonespaint.com and we would be happy to investigate this for you. Take care and have a great day!

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Trusted Customer

3 months ago

Date of purchase: 24/02/2025

Perfect result and easy to use.

I asked for advice as to what paint would be suitable and they advised me and sent me the correct paint, which was ordered on line and delivered on time.

Emir

Johnstone's Paint

3 months ago

We're happy to hear that our advice helped you get the correct product for your project, thank you for letting us know !!

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Guest

3 months ago

Date of purchase: 24/02/2025

What Guest said about Johnstone's Paint:

Delivery much slower than expected

Emir

Johnstone's Paint

3 months ago

We're really sorry to hear of the delay with your order, it certainly isn't the experience we would wish for any of our customers. If you require further assistance with this, do reach out to us directly and we'll be happy to help! Take care :)

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About Johnstone's Paint

We are passionate about paint and providing you with paint solutions that will help you beautify your home. Our products have been at the forefront of the UK paint market since 1890, so we've had plenty of time to ensure that they provide unrivalled quality and dependability to help transform people's homes across the country. We have a long history as a global leader in the coating market as part of the PPG Industries portfolio of brands, and we are supported by some of the world's best paint developers and technicians.

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01313344999

27 Marnin Way, Edinburgh, Midlothian, EH12 9GD, United Kingdom