How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Johnstone's Paint Reviews | Customer Service Reviews for https://www.feefo.com/reviews/johnstones-paint | Feefo

Displaying all 436 reviews

Guest

12 hours ago

Date of purchase: 04/07/2025

What Guest said about Johnstone's Paint:

Lovely product

Excellent

See full customer review

Trusted Customer

1 day ago

Date of purchase: 03/07/2025

Good quality good coverage

A massive range of colours to choose from. More dark paint options than other brands. Easy to order and was delivered within 3 days.

See full customer review

Trusted Customer

2 days ago

Date of purchase: 01/07/2025

Gimme a chance to try the paint

All I've received from you so far is this feedback request. I've not started painting yet. But your website is awful and difficult to use. But you already know that - once I struggled with it, I read...

Read all

Emir

Johnstone's Paint

1 day ago

We're sorry to hear for your experience with our website, your feedback is appreciated as we continue to improve the customer experience. I can see that that your order has arrived successfully according to our records, for further assistance with this please reach out to us directly at customerservices@johnstonespaint.com

See full customer review

Trusted Customer

6 days ago

Date of purchase: 28/06/2025

Quick delivery can't fault

Emir

Johnstone's Paint

2 days ago

We're glad that the delivery experience was seamless for you!

See full customer review

Trusted Customer

6 days ago

Date of purchase: 28/06/2025

See full customer review

Trusted Customer

7 days ago

Date of purchase: 27/06/2025

Satisfied customer

Efficient and professional

Emir

Johnstone's Paint

2 days ago

Thank you so much for your review! We're glad you had a smooth experience, really appreciate your support!

See full customer review

Lydia Jones

PORTH

9 days ago

Date of purchase: 24/06/2025

What Lydia Jones said about Johnstone's Paint:

Fit for purpose

Excellent service, excellent product, couldn't wish for better

Emir

Johnstone's Paint

9 days ago

Thank you! We're so pleased to hear that everything met your expectations, really appreciate your support!

See full customer review

Andy

Bournemouth

11 days ago

Date of purchase: 23/06/2025

What Andy said about Johnstone's Paint:

Excellent colour range and quality

Very good service, shipped quickly and well packed.

Emir

Johnstone's Paint

9 days ago

Thank you so much, we're glad you’re happy with the colour range, quality, and service! Appreciate your support :)

See full customer review

Trusted Customer

23 days ago

Date of purchase: 11/06/2025

Very happy

Spot on.

Emir

Johnstone's Paint

19 days ago

That's great to hear, thank you for sharing !!!

See full customer review

Trusted Customer

24 days ago

Date of purchase: 03/06/2025

Excellent service

Excellent. Delivered in a couple of days. Informed about delivery with time slot What more do you need

Emir

Johnstone's Paint

22 days ago

Thank you! We're glad everything went smoothly and you appreciated being kept in the loop :)

See full customer review

Not received a review invite?

About Johnstone's Paint

We are passionate about paint and providing you with paint solutions that will help you beautify your home. Our products have been at the forefront of the UK paint market since 1890, so we've had plenty of time to ensure that they provide unrivalled quality and dependability to help transform people's homes across the country. We have a long history as a global leader in the coating market as part of the PPG Industries portfolio of brands, and we are supported by some of the world's best paint developers and technicians.

Read all

01313344999

27 Marnin Way, Edinburgh, Midlothian, EH12 9GD, United Kingdom