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My 1st Years Reviews

Rated
Excellent

Personalised baby gifts that are unique, beautiful and made with love.

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

1,957

129

72

29

77

2,264

ratings over the past year

Displaying all 19,046 reviews
Trusted Customer
2 days ago
Date of purchase: 27/06/2024
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Aleksandra
My 1st Years
12 hours ago
Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years
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Trusted Customer
2 days ago
Date of purchase: 27/06/2024
It was very easy to order from the website. I was sent an email when my order had been sent and I could track my order so I knew when my order would arrive. My order arrived very quickly. Thank you
...
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Aleksandra
My 1st Years
12 hours ago
Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years
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Mary morton
Ayrshire
2 days ago
Date of purchase: 27/06/2024
What Mary morton said about My 1st Years:
Did not like the way they handle my complain about the bag.
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Aleksandra
My 1st Years
12 hours ago
Hi, we are sorry to hear that you are not satisfied with the item you received. Although the item was not faulty, we agreed to accept the return as a gesture of goodwill, even though our policy typically does not allow returns of personalised items. We offered you a replacement with a different item or a store credit, and we regret that these options did not meet your expectations. If you wish to speak further about your experience, please send an email over to support@my1styears.com with the subject 'Feefo - Aleksandra'. Sincerely, Aleksandra from the My 1st Years Management Team
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Trusted Customer
2 days ago
Date of purchase: 27/06/2024
Excellent in all respects
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Aleksandra
My 1st Years
12 hours ago
Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years
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Trusted Customer
2 days ago
Date of purchase: 25/06/2024
Excellent service. My order arrived quickly and well packages. Perfect
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Aleksandra
My 1st Years
12 hours ago
Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years
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Trusted Customer
2 days ago
Date of purchase: 25/06/2024
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Aleksandra
My 1st Years
12 hours ago
Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years
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Laura Goldsmith
Isle of Man
2 days ago
Date of purchase: 25/06/2024
What Laura Goldsmith said about My 1st Years:
Great service, can’t fault them. They helped rectify a mistake I made with the order with no issues. Will definitely be making further purchases for my little one and gifts.
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Aleksandra
My 1st Years
12 hours ago
Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years
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Trusted Customer
2 days ago
Date of purchase: 25/06/2024
A very quick gift service with good quality products for babies and small children.
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Aleksandra
My 1st Years
12 hours ago
Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years
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Don Page
Bradford on Avon
2 days ago
Date of purchase: 25/06/2024
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Aleksandra
My 1st Years
12 hours ago
Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years
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Trusted Customer
2 days ago
Date of purchase: 27/06/2024
The service was fast and reliable, though the courier did leave it outside rather than putting too much effort into trying the doorbell.
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Aleksandra
My 1st Years
12 hours ago
Hello, thank you for your valuable feedback. We are sorry to hear about the inconvenience caused by the courier leaving the parcel outside. We will pass along your feedback to the courier service to help prevent such issues in the future. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years
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About My 1st Years
Once upon a time, two best friends named Jonny and Dan found themselves in a tricky dilemma when one of their friends gave birth to a bouncing baby girl. They wanted to give the little one a timeless yet original gift that was both truly personal and which wouldn't break the bank - but try as they might they simply could not find the perfect present for a little one. So with a bit of pluck, a dash of determination and an ounce of ingenuity, they decided to make it themselves!
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DC4, Cheaney Drive Grange Park Industrial Estate, Northampton, Northamptonshire, NN4 5FB, United Kingdom
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About My 1st Years
Once upon a time, two best friends named Jonny and Dan found themselves in a tricky dilemma when one of their friends gave birth to a bouncing baby girl. They wanted to give the little one a timeless yet original gift that was both truly personal and which wouldn't break the bank - but try as they might they simply could not find the perfect present for a little one. So with a bit of pluck, a dash of determination and an ounce of ingenuity, they decided to make it themselves!