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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

7,122

845

138

63

94

8,262

ratings over the past year

Displaying all 49,040 reviews
LE
Leslie
1 year ago
Date of purchase: 15/05/2024

Satisfied with delivery

Recommends

Product reviews

0
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Trusted Customer
1 year ago
Date of purchase: 15/05/2024

Satisfied with delivery

Recommends

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0
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TI
Tina
Felixstowe
1 year ago
Date of purchase: 01/06/2024

Satisfied with delivery

Recommends

What Tina said about Hughes:
Great experience from start to finish, no issues, communication was amazing, delivery spot on, delivery driver very pleasant, can't say thank you enough!
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Trusted Customer
1 year ago
Date of purchase: 15/05/2024

Satisfied with delivery

Recommends

Allround very good
0
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Trusted Customer
1 year ago
Date of purchase: 15/05/2024

Satisfied with delivery

Recommends

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0
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DA
David
Harlow
1 year ago
Date of purchase: 15/05/2024

Satisfied with delivery

Recommends

What David said about Hughes:
Excellent
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NE
Neville
Norwich
1 year ago
Date of purchase: 31/05/2024

Satisfied with delivery

Recommends

What Neville said about Hughes:
Very efficient and kept me well informed.
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0
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Trusted Customer
1 year ago
Date of purchase: 03/06/2024

Satisfied with delivery

Recommends

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Trusted Customer
1 year ago
Date of purchase: 01/06/2024

Satisfied with service

Dissatisfied with delivery

Recommends

Delivery was perfect but TV damaged and not working, however it was replaced a few days later. Very happy
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AD
Adam
Tonbridge
1 year ago
Date of purchase: 03/06/2024

Satisfied with delivery

Recommends

What Adam said about Hughes:
All good
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.