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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

7,122

845

138

63

94

8,262

ratings over the past year

Displaying all 49,040 reviews
LU
Luken
Suffolk
12 years ago
Date of purchase: 10/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Luken said about Hughes:
All good; item was in stock, good price, arrived on time with helpful fitters.
All good; item was in stock, good price, arrived on time with helpful fitters.
Product reviews

0
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SJ
SJC
Truro
12 years ago
Date of purchase: 02/01/2013
Overall Satisfied

Recommends

Satisfied with delivery

What SJC said about Hughes:
Ease of website and information given about product
Ease of website and information given about product
Product reviews

0
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BE
Ben
Winchester
12 years ago
Date of purchase: 09/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Ben said about Hughes:
Had the product, good price, delivered quickly with no issues
Had the product, good price, delivered quickly with no issues
Product reviews

0
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MI
Michael
12 years ago
Date of purchase: 24/01/2013
Overall Satisfied

Recommends

Satisfied with delivery

What Michael said about Hughes:
efficient.
Product reviews

0
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DA
David
Bury St Edmunds
12 years ago
Date of purchase: 19/12/2012
Overall Satisfied

Satisfied with delivery

Recommends

What David said about Hughes:
Ease of use
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0
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BR
Brian
12 years ago
Date of purchase: 14/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Brian said about Hughes:
sold at a good price fast delivery
sold at a good price fast delivery
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0
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ST
Stephen
Orpington
12 years ago
Date of purchase: 20/12/2012
Overall Satisfied

Satisfied with delivery

Recommends

What Stephen said about Hughes:
Extremely quick delivery, you had my product in stock (whereas John Lewis had let me…
Extremely quick delivery, you had my product in stock (whereas John Lewis had let me down), and all at a competitive price.
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0
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RO
Robert
Peterborough
12 years ago
Date of purchase: 08/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Robert said about Hughes:
Good straightforward service at a very competitve price. I have bought from Hughes before, but…
Good straightforward service at a very competitve price. I have bought from Hughes before, but this is the first Hughes Direct purchase.
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TE
Terry
Ellesmere Shropshire
12 years ago
Date of purchase: 18/12/2012
Overall Satisfied

Recommends

Satisfied with delivery

What Terry said about Hughes:
I was very happy with the whole process of buying the hostess trolley. Excellent web site…
I was very happy with the whole process of buying the hostess trolley. Excellent web site and easy to use.
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0
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JO
John
Littlehampton
12 years ago
Date of purchase: 23/11/2012
Overall Satisfied

Satisfied with delivery

Recommends

Product reviews

0
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.