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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

7,077

835

138

61

94

8,205

ratings over the past year

Displaying all 49,076 reviews
Trusted Customer
1 year ago
Date of purchase: 01/06/2024

Satisfied with delivery

Recommends

good
Product reviews

0
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RI
Richard
Ipswich
1 year ago
Date of purchase: 16/05/2024

Satisfied with delivery

Recommends

Product reviews

0
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RO
robert
1 year ago
Date of purchase: 16/05/2024

Satisfied with delivery

Recommends

What robert said about Hughes:
used before,always been good
Product reviews

0
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PA
Paul
Lowestoft
1 year ago
Date of purchase: 16/05/2024

Satisfied with delivery

Recommends

What Paul said about Hughes:
Brought from Hughes a number of times great service and advice and competitive pricing with the other outlets but have a great after sale service
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0
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Trusted Customer
1 year ago
Date of purchase: 16/05/2024

Satisfied with service

Satisfied with delivery

Recommends

good reliable firm--,service in shop prompt and polite, order and delivery quickly handled.
0
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KA
Karen
Sufffolk
1 year ago
Date of purchase: 16/05/2024

Satisfied with delivery

Recommends

What Karen said about Hughes:
I did click collect great service hughes were very helpful friendly collect was prompt five star service Thankyou
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0
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GE
Gerald
Maidstone
1 year ago
Date of purchase: 16/05/2024

Satisfied with service

Satisfied with delivery

Recommends

What Gerald said about Hughes:
Did as they said that’s all I ask
Product reviews

0
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HE
HELEN
Bodmin
1 year ago
Date of purchase: 16/05/2024

Satisfied with service

Dissatisfied with delivery

Recommends

What HELEN said about Hughes:
Dpd was a day late, saying 'sorry we missed you' as a reason for not coming on time when we waited in all day for the delivery, that was the whole point of buying from hughes to get it next day! ...

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0
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JA
James
Holyhead
1 year ago
Date of purchase: 16/05/2024

Satisfied with delivery

Recommends

What James said about Hughes:
Cannot fault this company for their professionalism and helpfulness making you feel a valued customer. They will always be my first choice for electrical goods.
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VE
Vernon
Woodbridge
1 year ago
Date of purchase: 16/05/2024

Satisfied with service

Satisfied with delivery

Recommends

What Vernon said about Hughes:
Plenty of items on display and helpful staff/sales persons
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.