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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

7,081

836

136

61

93

8,207

ratings over the past year

Displaying all 49,107 reviews
Trusted Customer
1 year ago
Date of purchase: 17/05/2024

Satisfied with delivery

Recommends

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SA
SAMUEL
1 year ago
Date of purchase: 17/05/2024

Satisfied with delivery

Recommends

What SAMUEL said about Hughes:
Really good service
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Trusted Customer
1 year ago
Date of purchase: 17/05/2024

Satisfied with delivery

Recommends

A really great service and very efficient, we were amazed at the speed and professionalism this Company provided and we would definitely recommend them to our friends and family and we would...

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MA
Marcus
colchester
1 year ago
Date of purchase: 13/05/2024

Satisfied with delivery

Recommends

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Trusted Customer
1 year ago
Date of purchase: 17/05/2024

Satisfied with delivery

Recommends

The website was easy to use and at the time of purchase was offering a discount. I found the whole process of ordering and paying for the item easy
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Trusted Customer
1 year ago
Date of purchase: 13/05/2024

Satisfied with delivery

Recommends

Next day delivery, the two men that delivered and fitted the washing machine are friendly and helpful. Thank you 😊
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MI
Michael
Clacton on sea
1 year ago
Date of purchase: 13/05/2024

Satisfied with service

Satisfied with delivery

Recommends

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Trusted Customer
1 year ago
Date of purchase: 03/06/2024

Satisfied with service

Dissatisfied with delivery

Recommends

A different cheaper machine was delivered and fitted from the one I ordered and paid for . I agreed to keep this, and Hughes sent me a refund for the amount overpaid. Hughes were not very...

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Trusted Customer
1 year ago
Date of purchase: 17/05/2024

Satisfied with delivery

Recommends

Excellent company would definitely buy from again delivery of fridge was on the right day at the time they said would be delivered really good service
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Trusted Customer
1 year ago
Date of purchase: 17/05/2024

Satisfied with delivery

Recommends

Very efficient service
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.