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Hotels.com US Reviews

https://www.hotels.com/?locale=en_US&pos=HCOM_US&brandcid=HCOM-US.FEEFO.HEADER

Rated

Excellent

Service

4.3

/5

5

4

3

2

1

4,350

1,030

411

232

589

6,612

ratings over the past year

Displaying all 941,072 reviews

Trusted Customer

12 years ago

Date of purchase: 24/04/2013

internet booking excellent

0

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Trusted Customer

12 years ago

Date of purchase: 24/04/2013

Absolutely love this website!!!!!

0

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Trusted Customer

12 years ago

Date of purchase: 24/04/2013

I would be nice if the 10% off deal time was extended. I usually miss it. But…

I would be nice if the 10% off deal time was extended. I usually miss it. But no problem with the booking itself

0

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Trusted Customer

12 years ago

Date of purchase: 24/04/2013

My booking process was smooth, convenient and easy to complete. I loved being able to compare…

My booking process was smooth, convenient and easy to complete. I loved being able to compare properties, view images and also see the maps of the areas. Hotels.com is always a breeze..

0

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Trusted Customer

12 years ago

Date of purchase: 24/04/2013

the website is easy to use - the prices are good.

0

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Trusted Customer

12 years ago

Date of purchase: 24/04/2013

I am a frequent user of the site, and have 2 major problems: 1) The cancellation process…

I am a frequent user of the site, and have 2 major problems: 1) The cancellation process is to involved. It should be clearer and not require a final confirmation step -- it should also use larger...

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0

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Trusted Customer

12 years ago

Date of purchase: 24/04/2013

It was easy to access and everything worked just great,

0

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Trusted Customer

12 years ago

Date of purchase: 24/04/2013

It is always easy to use the website and the deals are incredible. Even though…

It is always easy to use the website and the deals are incredible. Even though I could have waited until closer to my trip I didn't want to miss the opportunities.

0

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Trusted Customer

12 years ago

Date of purchase: 24/04/2013

Hotels.com was easy to use and very user friendly. Thank you.

0

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Trusted Customer

12 years ago

Date of purchase: 24/04/2013

The website experience is great but I've had trouble when calling Customer Service.

0

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About Hotels.com US

Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent

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972-934-8400

5410 Lyndon B Johnson Freeway, Ste. 500, Dallas, TX 75240, Texas, 75240, United States