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Hotels.com US Reviews

https://www.hotels.com/?locale=en_US&pos=HCOM_US&brandcid=HCOM-US.FEEFO.HEADER
Rated
Excellent
Service
4.3
/5

5

4

3

2

1

4,449

1,051

416

238

602

6,756

ratings over the past year

Hotels.com US is no longer an active Feefo customer
Displaying all 941,072 reviews
Trusted Customer
12 years ago
Date of purchase: 24/04/2013
It is first time to book hotel in hotel.com, it is good for all information,…
It is first time to book hotel in hotel.com, it is good for all information, and book processing, but I do not have the experience for the real hotel stay.
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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
No problems so far with 10+ bookings, good on cancellations and price updates
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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
Booking the hotel is only half the experience, a smooth check in is the other…
Booking the hotel is only half the experience, a smooth check in is the other half. Get my feedback then... However, so far hotels.com has made booking flawless!
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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
The service was very good. I would recommend it to everyone.
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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
For Value Hotels.com is excellent but the website needs to be faster.
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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
Easy , great prices, great explanation of hotel details, clear communication for cancellation etc
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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
Most of my experiences have been great, except for my last check in. After driving…
Most of my experiences have been great, except for my last check in. After driving for 5 hours, the hotel did not have my reservation. Took 30 minutes before the issue was to be resolved, only after...

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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
We are a 5 star plus memebr and the customer service is excellent. I'd rather…
We are a 5 star plus memebr and the customer service is excellent. I'd rather use hotels.com than any other booking website. I've tried them all but hotels.com is the best. Even if a mistake is ours,...

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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
Easy to use website with great variety of hotels to choose from. Fast booking and…
Easy to use website with great variety of hotels to choose from. Fast booking and good customer service.
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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
I find the Hotels.com website very easy to use and rely on it for my business…
I find the Hotels.com website very easy to use and rely on it for my business and personal hotel stays.
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About Hotels.com US
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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972-934-8400
5410 Lyndon B Johnson Freeway, Ste. 500, Dallas, TX 75240, Texas, 75240, United States
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About Hotels.com US
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent