Service
4.3
/5

5

4

3

2

1

4,814

1,146

449

257

639

7,305

ratings over the past year

Hotels.com US is no longer an active Feefo customer
Displaying all 941,072 reviews
Trusted Customer
12 years ago
Date of purchase: 24/04/2013
Fast and accurate ...
Trusted Customer
12 years ago
Date of purchase: 24/04/2013
It would be helpful if the people helping us could speak clear English. I had…
It would be helpful if the people helping us could speak clear English. I had trouble understanding the employee helping me.
About Hotels.com US
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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5410 Lyndon B Johnson Freeway, Ste. 500, Dallas, TX 75240, Texas, 75240, United States
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About Hotels.com US
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent