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Hotels.com US Reviews

https://www.hotels.com/?locale=en_US&pos=HCOM_US&brandcid=HCOM-US.FEEFO.HEADER
Rated
Excellent
Service
4.3
/5

5

4

3

2

1

4,263

1,001

399

228

575

6,466

ratings over the past year

Hotels.com US is no longer an active Feefo customer
Displaying all 941,072 reviews
Trusted Customer
12 years ago
Date of purchase: 24/04/2013
Great service all around! The representative confirmed my booking and answered all my questions! Very…
Great service all around! The representative confirmed my booking and answered all my questions! Very happy!
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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
The room was very comfortable. Breakfast could have been a bit better, but was ok.
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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
I got a better price on hotels.com than I did by calling the hotel directly.
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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
Easy and quick to book hotels. Hotel rates are lowest, in most cases, than any…
Easy and quick to book hotels. Hotel rates are lowest, in most cases, than any other online booking service. I like the map and customer reviews features. In some cities/towns, not all of the...

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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
It's easy to find hotels and reviews are an added help
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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
Very friendly staff, lots of activities, clean and close to the beach.
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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
I found Orbitz was $35.56 cheaper for the exact same room on the exact same day,…
I found Orbitz was $35.56 cheaper for the exact same room on the exact same day, called your customer service and they wouldn't stand behind your "price assurance." You shouldn't advertise it, if...

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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
SErvice very good rooms comfortable and variety in restaurant good and reasonably priced
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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
All my experiences with you have been very good. Good hotels, good prices and excellent…
All my experiences with you have been very good. Good hotels, good prices and excellent customer services. For a hotel, I always look for you. Thank you.
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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
The customer service is awesome, being a travel agent myself, this is very convenient when…
The customer service is awesome, being a travel agent myself, this is very convenient when dealing with customer service. Very polite, and very helpful. Thank you Jenine
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About Hotels.com US
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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972-934-8400
5410 Lyndon B Johnson Freeway, Ste. 500, Dallas, TX 75240, Texas, 75240, United States
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About Hotels.com US
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent