Hotels.com US is no longer an active Feefo customer
Displaying all 941,070 reviews
Trusted Customer
Feefo Verified
13 years ago
Service was fine.
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Trusted Customer
Feefo Verified
13 years ago
I was very happy with the professional care i received from all personnel.thank you and i…
I was very happy with the professional care i received from all personnel.thank you and i will try you again.
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Trusted Customer
Feefo Verified
13 years ago
Time was taken to assure my specific needs were addressed.
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Trusted Customer
Feefo Verified
13 years ago
Never had a problem with them. Will keep using!
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Trusted Customer
Feefo Verified
13 years ago
It was easy to use, but I was unhappy to learn of the $5 fee…
It was easy to use, but I was unhappy to learn of the $5 fee only after I had made a booking.
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Trusted Customer
Feefo Verified
13 years ago
Great experience. Good price.
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Trusted Customer
Feefo Verified
13 years ago
I just typed a long message about my problem. When I hit submit, it said no…
I just typed a long message about my problem. When I hit submit, it said no message to send. I have a huge problem with a recent transaction with Hotels.com. I have been using you for over 10...
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Trusted Customer
Feefo Verified
13 years ago
Service was very good, my only complaint would be somewhat poor english skills. Makes it…
Service was very good, my only complaint would be somewhat poor english skills. Makes it too difficult to understand your service reps.
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Trusted Customer
Feefo Verified
13 years ago
This is a tentative "excellent" rating as I have only made a reservation at this…
This is a tentative "excellent" rating as I have only made a reservation at this point. I have not yet taken this trip. I hope there will not be a problem, but if there is, I will be forced to...
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Trusted Customer
Feefo Verified
13 years ago
Booking was fast and easy and the price was great. I had planned to use…
Booking was fast and easy and the price was great. I had planned to use my rewards credit to offset the cost of this stay however if the was anywhere during the booking process to indicate I wanted...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
