Hotels.com US is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
13 years ago
Always easy to use !!
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Trusted Customer
Feefo Verified
13 years ago
I love the ease of the fast booking and the prices offered through your booking.
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Trusted Customer
Feefo Verified
13 years ago
I only wish I had known that my hotel was a THREE STORY WALK_UP!!!!!!!!!!!It doesn't mention…
I only wish I had known that my hotel was a THREE STORY WALK_UP!!!!!!!!!!!It doesn't mention that on the website and it should. Had I not prepaid for the hotel I would never have stayed there. It was...
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Trusted Customer
Feefo Verified
13 years ago
I try to use hotel.com first to take care of my hotel needs when traveling. I…
I try to use hotel.com first to take care of my hotel needs when traveling. I like the way you can search using ratings and prices. The user reviews are really helpful in selecting a hotel.
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Trusted Customer
Feefo Verified
13 years ago
she was very helpful
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Trusted Customer
Feefo Verified
13 years ago
unreasonable cancellation policy - 2 days prior to booking!
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Trusted Customer
Feefo Verified
13 years ago
the CSA was very helpful
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Trusted Customer
Feefo Verified
13 years ago
Since not all hotels list the availability of smoking rooms, and that availability is important…
Since not all hotels list the availability of smoking rooms, and that availability is important to some of us, it would help if the site clearly specified when a hotel is completely 'non-smoking'...
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Trusted Customer
Feefo Verified
13 years ago
The hotel was nice. They gave us a discount dinner card for a restaurant across…
The hotel was nice. They gave us a discount dinner card for a restaurant across the strees from them. Morning breakfast was a plus. The only thing I didn't like was that the room smelled extremely...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
