Hotels.com US is no longer an active Feefo customer
Displaying all 941,070 reviews
Trusted Customer
Feefo Verified
13 years ago
easy website to use/easy to cancel if necessary/customer service is very helpful/prices are comparable or…
easy website to use/easy to cancel if necessary/customer service is very helpful/prices are comparable or better than other websites.
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Trusted Customer
Feefo Verified
13 years ago
Sign up was easy, listed prices are good, confusing error messages regarding duplicate bookings. I…
Sign up was easy, listed prices are good, confusing error messages regarding duplicate bookings. I didn't think I booked a hotel, I did not hit a submit buttone, but then I got a confirmation. It...
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Trusted Customer
Feefo Verified
13 years ago
I found the site helpful.
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Trusted Customer
Feefo Verified
13 years ago
Bait and switch w/ the "free nights" - only allows use of only ONE free…
Bait and switch w/ the "free nights" - only allows use of only ONE free night discount per reservation. I'll probably look elsewhere for pricing first, before I go to this site - even w/ my one...
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Trusted Customer
Feefo Verified
13 years ago
ok by me
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Trusted Customer
Feefo Verified
13 years ago
I like the welcome rewards
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Trusted Customer
Feefo Verified
13 years ago
I have used Hotels.com several times both with phone contact and web interaction. I have been…
I have used Hotels.com several times both with phone contact and web interaction. I have been very satisfied with the service I have received. Customer Service Reps are always helpful and pleasant.
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Trusted Customer
Feefo Verified
13 years ago
Had a good visit looking at different cities then booking for 3 nights.
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Trusted Customer
Feefo Verified
13 years ago
I was able to find the hotel with minimun effort and searches.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
